What's happened? Used to be excellent. Soggy chicken balls, chewy undercooked lamb and limp prawn crackers. Won't return.
I remember when the takeaway first opened in 1986 and they have always been our first choice since then and nowhere else comes close. Staff are always lovely and friendly and the food is perfect. Although we have moved several times in the area over the years, we have always ordered our Chinese food from here and hopefully will for many many years to come.
The food is always flavoursome and yummy. Could just do with slightly bigger portions for the value of money. The young girls behind the counter are rude, spend most of their time on their phones and are rather blunt. Salt and chilli chips used to be phenomenal but not so good now.
Thought we'd try here, as we'd used years ago & it was ok. Won't be returning sadly. 2 young girls behind counter, more interested in their mobile phones, the one taking the orders seemed totally incapable of getting anything right & didn't seem to know what she was doing. The other girl just seemed to be doing nothing. Arrived home with our order, only to find my husband's sweet & sour sauce was missing, making his meal virtually inedible as it was so dry, & it ended up in the bin. Mine & my daughter's chow mein wasn't much better, overcooked, dry, & a lot of burnt noodles. Very disappointing & definitely wouldn't recommend.
Not bad food, however it isn't as great as it has been in the past. The Egg Fried Rice now only tastes like regular rice, and the Chow Mien is a lot drier and not as nice. The Spring Rolls were nice though!
Ive ordered from here a few times now and always been impressed. Lovely food!
My battered sausage looked like it had gone 5 rounds with gemma collins and chips drier than my elbows
Absolutely shocking, we sat at waited 40 mins for our food which is fine, they continuously called out number 28 to which was left on the side for 30 minutes at least, we were last people in the shop and the boy asked if we were number 29, they then picked up the box they were calling out 28 to and left for 30 minutes and tried to give it to us, when confronted that actually you weren’t saying 29 for that they denied and one particular member of staff was very very rude and should not deal with customers , after her arguing back with me for 5 minutes they then realised that they were shouting the wrong number and the manager refused to give a refund to us and when taking food home it was all cold and had to be reheated in oven.
Very dissaponted today! Ordered a mild chicken curry and got given a shrimp curry with the rest of my order... Customer service is appalling! Never had an apology... just what do you want me to do about it! Put it right and give your customer some sort of compensation... Went back to get a chicken curry and it wasn't mild plus all our food was cold by then. We all make mistakes but main point is how you make it right. Very disappointing! Ruined our evening..
Good food. Wide variety of dishes to choose from. Well prepared and tasty. Friendly and helpful staff.
Golden Fields is located at 4 High St, Paulton, Bristol BS39 7NW, UK
You can contact Golden Fields at +44 1761 414662
You can find directions to Golden Fields by following this map link