I am a Fatface regular so was delighted to see this one in Edinburgh. However what an awful experience. I bought some socks £7.50 asked if I wanted a bag said no thank you, as I tapped she had charged me £7.70, which I queried, she had charged me for the bag, I had declined. When I asked for her to refund the 20p, she disappeared to ask what to do. On return I was told they couldn’t refund it just donate it to charity. I think this is terrible I am a volunteer with a charity at home and give so much and felt aggrieved. So I said refund the socks keep them. She did the refund but 20p short!!!! Eventually some rude woman said oh give her 20p out of the till. What rude unhelpful staff.
Contacts & Location
📍 Address: 69 George Street, Edinburgh EH2 2JG, United Kingdom
📞 Phone: +44 131 225 1568
🌐 Website: fatface.com
Photos
Reviews
-
caroline rudd ★☆☆☆☆
-
Leslie Mitchell ★★★★★
.Well laid out shop with friendly and helpful staff
-
Joelle Marlow ★☆☆☆☆
Poor customer service. Always call the company helpline for fair accurate information and help, and use their mail order options to ensure you get good service.
-
Leslie Jones ★★★★☆
This is a good shop in George Street which sells casual men and women's clothing. The clothes are well made and generally sensibly priced, and there are bargains to be had during sales. Staff are pleasant and very helpful, with plenty of changing rooms, plus a bench where you can sit whilst your partner tries to make up their mind what to buy!
-
Dustin Kanady ★★★★★
Excellent service, great selection and the sales personnel went above and beyond to find me what Iwas looking for. Love Fat Face clothing and accessories. Excellent brand.
-
Elizabeth Grieve ★★★★★
First time visiting, great shop but pricey though
-
Christine Torley ★★★★★
Love these clothes. I know they're a bit more expensive but I feel that they last longer, still looking well. Comfy style as well.
-
Jem Eadie ★★★★☆
Nice store but not very buggy friendly (not unusual for most George Street shops in Edinburgh). Staff were very polite and friendly. Not a big store, so the range is more limited than others (fort kinnaird 3x the size so has better range of stock)
-
Eliot Collins ★★★☆☆
Smaller on the inside than you'd think. Friendly staff, good selection of clothes
New Review
FAQs
What is the address of FatFace?
FatFace is located at 69 George Street, Edinburgh EH2 2JG, United Kingdom
What is the phone number of FatFace?
You can contact FatFace at +44 131 225 1568
How can I get to FatFace?
You can find directions to FatFace by following this map link