The food was good and reasonably priced, but the customer service was terrible. I didn’t return while staying at the hotel across the motorway.
A small Pan-Asian noodle corner where you get exactly what you expect from an Asian fast-food place. Honestly, I enjoyed it more than Wasabi. The food was tasty, fresh, and satisfying. The only downside was that the lady serving us didn’t know how two of the dishes tasted when we asked – I feel like staff should at least be familiar with what they’re selling. Still, I got exactly what I was hoping for, so overall it’s a solid 4 stars.
The SATFF WAS SO RUDE. There were 2 girls working I brought my family over there when asked regarding the menu they weren't helpful AT ALL, I wonder why even they work bothering over there as they both started laughing when my sister asked for the katsu curry ingredients as she is allergic to some part I don't know if the manager knows this or not but this is very serious what if other customers with allergies come and they don't tell regarding ingredient. Very rude I would rather never go back to this or any other same outlet store. Very disappointed when asked for ordering she shouted back at me with the flare can you wait and when it was out turn she headed over and told others to take. Please manager this is a request from one customer to teach you staff to be polite otherwise it's no good coming to you
I had 1x spicy chicken with rice, 1x chicken ball and 1x veg gyoza portion on 23rd January 2025 at 8.52pm at Magor services on M4 motorway. Food was terrible as I throughly believe it was cooked some time in the morning. Very chewy and no taste at all. Had to through it away. The person behind the counter was more busy on his mobile phone than checking the food, I guess. Should have taken pics of food before throwing it in bin.
Bad times. Bad, bad times. The breakfast bagels looked ok in the photos on the rolling video screen but after the sullen server took our order and we'd waited a while, what arrived had no flavour at all. A friend told me these are the worst services in the land. I think it might be true.
If I could give zero stars.... The single thing I can say which isn't negative is the food was hot. Rice over cooked, you need to be a treasure hunter to find the chicken on the stir fry, no spice whatsoever despite being sold as spicy chicken. Just avoid avoid avoid
I had a Katsu curry noodles thinking it would be authentic enough to fit the bill, It was absolutely disgusting the chicken was deep fried yet not cooked through there was too much sauce and the noodles were horrible eggy starchy mess I highly recommend to not eat at one of these
WORST BREAKFAST I'VE EVER HAD Ordered a sausage bap and a veggie breakfast this morning with a coffee. 'Greated' by a scowling server who looked like she wanted to be anywhere else in the world rather than here serving her customers. Waited for ages for the veggie sausage to be 'deep fried' to within an inch of their lives. The bap used for the sausage bap was so dry that it just crumbled and fell apart when it was picked up....totally inedible! The fried egg was like rubber, along with the half slice of mushroom, whilst the veggie sausages were almost impossible to cut because they had been overcooked. And this cost almost £15! Absolutely terrible food and terrible service. I'd never eat here again.
Ordered the large Thai red curry, I got 3/4 of a cup of rice, 3 tiny pieces of chicken, a cube of baby sweet corn and sauce. Absolute rip off I’ll never visit again! This cost £8.50!
Chozen Noodle is located at M4 J23A, Magor, Caldicot NP26 3YL, UK
You can contact Chozen Noodle at +44 20 8337 0643
You can find directions to Chozen Noodle by following this map link