Clarks Shoe Store in Edinburgh

Reviews

1. Meya D ★★★★★

   OK this lady is a gem! Omigosh I only went to have a look, but she persuaded me to get some shoes for my son for around £35. Now normally I go to shoezone, but since they disappeared from Cameron Toll my options were open. It was the best purchase ever! My son usually goes through shoes, but these have lasted! Thank you, you were totally right, and by some stretch I've actually saved money! Who knew!! Fantastic ambassador for Clarks. There was a gentleman too (who helped in his cheeky way with my son, I forgot his name too, but he was around 40s, and hair absent lovely guy.)

   1 year ago
2. Alessia Morris ★★★★★

   First class and attentive service from Sara. Very knowledgeable of the various products, sizing and offers. I got 2 x pairs of shoes plus Sara helped placing an online order for shoes not currently stocked in store. Definitely Sara is an asset to the Cameron Toll Team

   1 year ago
3. Dan Welsh ★★★★★

   1st class service. Young lady Sara took time and patience to measure my sons feet and advise accordingly. Great customer service and will be back.

   1 year ago

1. Lisa B ★★★★★

   Been in a few times & the staff are always very helpful!

   almost 3 years ago
2. Shara Morris ★★★★★

   I took my eight year old to this store today. Both staff were super friendly. It was really busy and I still felt we got a personal service from I think Fiona. Her colleague was also friendly. Daughter is thrilled with her boots. Excellent value.

   almost 3 years ago
3. Rebecca Miller ★☆☆☆☆

   A woman in the store helped me pick out shoes for my daughter, she had said the size down would be better for her as she had small feet, not even 6 weeks later I'm back again needing to buy more shoes for my 1 year old. It's a frustrating situation because if her shoes were in her size to begin with I wouldn't have an issue with them not fitting so soon as I understand kids feet grow fast especially at her age, but the fact she's recommended the size down and now they don't fit, there was nothing that could be done as I spoke to a man when I went in for the 2nd pair and he was helpful but obviously they are now worn so I couldn't even return them or exchange them for the correct size. The man even said himself that it was strange she would recommend that as that's not something they normally do, I'm now almost £50 out of pocket because of this, in my opinion, bad recommendation.

   almost 4 years ago

1. E Shilland ★★★★★

   Mum is 78 and has dementia. We popped in here today to get her 2 pairs because you trust Clarks to deliver comfortable, sensible and long-lasting shoes. The staff were brilliant, especially Fiona (I really hope I’ve got the name right), who dealt with us and who also has personal experience with dementia. We ended up with a pair of black “Funny Dream”, which she liked so much that she wore them out of the shop, and slightly surprisingly a pair of “Champagne Nalle Lace” which she now has on and have become her new favourite shiny thing- “too good for the garden” apparently. Fiona was wearing a pair herself - always trust the experts. Clarks’ staff could not have been more helpful, friendly and understanding and I would thoroughly recommend the shop experience. Here’s hoping the shoes deliver as well as the staff did going forwards.

   almost 4 years ago
2. Andy Stewart ★★★★☆

   Good quality leather shoes and didn't quibble on the one occasion I had a problem, just replaced them. Plus they have very good sales on from time to time.

   more 7 years ago

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