Up and Running Edinburgh Clothing Store in Edinburgh

Reviews

1. Carlos Chang ★★★★★

   Visited the store on 31/7/25 in the afternoon and I was assisted by a very friendly and lovely staff who was very informative and patient. She was not pushy at all and I did not feel the pressure to have to purchase anything after she helped me with gait analysis. The store didn’t keep a particular brand I wanted to try, otherwise I would 100% purchase something from this store.

   1 year ago
2. George Smith ★☆☆☆☆

   Came in store today because recently got into running and was really excited to get some advice and purchase my first pair of running shoes. Was completely blanked first walking in and staff completely ignored me and made me feel really uncomfortable, while they were talking amongst themselves ignoring the fact I was there looking at shoes. I was the only person in the whole store at this point. Really upset honestly at the rudeness I’ve just faced and can’t quite believe it. Almost made me feel like I was prejudged coming into the store for some reason. I’ve never left a bad review anywhere in my life. I was 100% set on buying some shoes today from here but will be purchasing elsewhere now.

   1 year ago
3. Janette Vaughan ★★★★★

   My partner purchased some new shoes in Australia prior to our trip to Edinburgh. They caused him significant foot pain that resulted in him limping around each day. We spoke with Craig who provided us with some alternative shoe options that has resulted in some significant improvement. Thanks Craig. You have save our holiday.

   1 year ago

1. Annie Brown ★★★★★

   Called in to replace my existing running shoes. Craig assisted me and was extremely knowledgeable. He took time to listen to my needs to try and find the best replacement for me (with great patience). Unfortunately didn't purchase this time, but wouldn't hesitate to recommend.

   1 year ago
2. Adam Hersey ★★★★★

   The staff were massively knowledgeable and helped guide me (a beginner) in which shoes would suit me. I undertook a free gait analysis and was encouraged to run on the treadmill for as long as I liked with each different pair of shoes I tried on. No pressuring for sales from the staff, just friendly and supportive interaction. Would definitely recommend.

   1 year ago
3. Lorna Pellet ★★★★★

   Outstanding service offered by young Calumn at the Edinburgh shop. A great listener to a new to running customer who doesn’t know much about zero drop and brands in this sector. Great listener, great welcome to the shop leaving with a pair of trail shoes, more knowledgeable and about to return to add to my kit. Similarly when I called the shop this morning to order more kit, both Mac & Adam were charming, attentive and hugely professional. With this quality of staff on your team, expanding beyond 27 stores will be seamless. Yours, now a very loyal customer and getting dedicated to running, Lorna

   almost 3 years ago

1. Jordon Bohannon ★★★★★

   Went in for Gait analysis, really helpful staff with real insightful shoe selection.

   almost 3 years ago
2. Keran Boyd ★★★★★

   Good variety of different brands including zero drop shoes, road/trail. Store assistant had great knowledge of the different brands. Great little store.

   almost 3 years ago

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