M&S Simply Food

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Reviews

1. SH ★☆☆☆☆

   Unfriendly staff and bad service. I was accused of stealing and leaving without paying by the lady at the self check out when it was in fact a problem with the self checkout machine which actually owed me money back. Instead of investigating the problem, this staff member just assumed I was trying to leave without paying. Maybe treat your customers with respect until you have reason/evidence to think they’ve done anything wrong.

   almost 5 months ago
2. A & P McCallum ★★★★★

   Very helpful & polite staff. I sourced everything that was on my shopping list. Thankyou.

   almost 5 months ago
3. Maja B ★☆☆☆☆

   Unfortunately the costumer service me and my friend who suffers with autism got was awful we walked into the shop to get a lunch as we were starving we started noticing a employee was following us we let it go as we didn’t want any bother but she took it too far and started pointing fingers saying we are stealing while i was holding some food with a £10 note on me which i think is ridiculous if you could clearly see i had the money for it in my hands so then we decided that if they would want to follow us they could we started looking around the shop more while at it we got a few things more and more employees were following us our hands were full so we wanted to grab a basket the baskets were near the doors we just walked over to the basket section 2 employees ran at us and said “you can’t leave without paying” we started laughing as i reached for the basket they while still holding the money in my hands that they could very clearly see we just walked for a few more minutes and we asked for the manger before we left we told him why we felt unsatisfied with this he proceeded to say it’s because we were shopping for 25 minutes and i honestly think that’s ridiculous because i am young i cannot shop for 25 minutes but the people around me were able to shop perfectly fine it’s disgusting how they think it’s okay to discriminate people like this especially if they seen i had money in my hands and i find it disgusting how the manager did not want to help at all and made this experience much worse for us it was already hard enough for me as my friend suffers with autism and she did not want to get food anywhere else and was starting to have her moments these experience made it worse by putting more stress on me as i was already stressed enough i love shopping at M&S but the location of this one is terrible i have never got discriminated in M&S which i was honestly shocked with i will put a photo of the 2 workers and manger down there so people can avoid this nonsense i hope this can get resolved somehow.

   almost 8 months ago

1. Janice Robertson ★★★☆☆

   No manner tills, just self-checkout which are very poor at scanning. Too small for a bigger shopping: hopeless.

   almost 3 years ago
2. Sharon Pinfield ★★★★☆

   Lovely shop, has a good range of products but is slightly dearer than others. Quality great to.

   almost 3 years ago
3. Gillian Fox ★★★★★

   The foodhall here has been refurbished and it is absolutely stunning. Lots of floor space, low units to make it feel bigger, plenty of choice. There are ‘pour your own’ stations, a cheese counter, amazing bakery dept, coffee grinder and the fridges and shelving units have all been updated. I’m so impressed - I love it!

   almost 4 years ago

1. Dorothy Warren ★★★★★

   First visit for a while. Impressed by space between aisles and selection of gluten free pies including my favourite chicken and leek. Delicious. Super selection of garden plants. Lots of free spaces in car park. Will definitely be back soon.

   almost 4 years ago

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