📍 81 - 85 Dundee Street, Edinburgh EH11 1AW
📍 Address: 81 - 85 Dundee Street, Edinburgh EH11 1AW, United Kingdom
📞 Phone: +44 131 229 0771
🌐 Website: stores.sainsburys.co.uk
Seriously rude staff every time I go in. Make you feel really awkward and unwelcome. Seem to have some form of superiority complex. Usually Sainsbury’s is amazing, this one is a bad egg.
Very useful place for Boroughmuir students. However, the security guard, CHARLIE, is ageist! Never let students in and always make us stay out in the cold. Horrible staff but good selection. Lost 2 stars for horrible customer service.
Great customer service, good standards of cleanliness and stock. It looked like they were out of ice today and I asked a female staff member to confirm if I'm looking in the right place. She let me know there was another place which I checked and it was empty. Went to pay and the staff found me having checked their back for more ice and brought it to me. Fully expected them to just go on their phone in the back but very happy with the helpfulness and friendliness of the staff here. Thank you
This store is a hot mess. Empty shelves, 5 staff members gathered around the kiosk chatting. Homeless outside begging. What’s the point in your security guy?There’s no room to have those stupid self service checkouts either. Get this disgrace sorted out. Absolute laziness Last time you’ll get a penny from me
Very rude staff! Refused to serve my friend although she had her ID, but because I was with her and only had uni ID (which states my DOB) they rudely rejected her. Not only was the item not for me however whilst I was trying to prove that I was clearly of age he made a disturbing comment that he got married at 15. The behavioural of this staff is honestly unacceptable and wouldn’t expect it anywhere else!!
This experience was just not it, I'm a very unsatisfied. Their Sandwich and snacks section was not good at all their selection was awful! If I was to come back I would throw a tantrum and have an emotional break down. I asked for a fork to eat my dry fruit salad which you couldn't even call a salad it was so bad and overpriced, I was given a spoon, I am absolutely raging. If I had to recommend this to a friend I would recommend them to starve! I wish I could rate this place a 0 but I have to rate it a 1. xoxo
Really upset from my last couple of visits to this Sainsburys. This afternoon I went to buy drinks and have been told multiple times that they cant ask you to remove your mask when asking for Id. The last 2 times I have gone I have been asked by an America man with black hair (sorry I didn't get his name) to remove my mask when I have said no I dont feel comfortable he had threatened to not sell me my shopping. He was unapologetic and quite aggressive after explaining I didn't feel comfortable. This is a very anxious time for all of us and while I understand the position he is in and all the staff at sainsburys I'm also trying my best to follow the rules and not spread the virus. I have been left very triggered and very anxious. Please make it clear what the rules are about the masks. Because some people are allowed to come in with no mask and not being held accountable.
Sainsbury's Local is located at 81 - 85 Dundee Street, Edinburgh EH11 1AW, United Kingdom
You can contact Sainsbury's Local at +44 131 229 0771
You can find directions to Sainsbury's Local by following this map link
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