UK Parts Direct Ltd Westbury

Reviews

1. Ian Lowe ★★★★☆

   Service has been brilliant. Replied and was patient with me. Product was wrapped well

   almost 6 months ago
2. Stephen Mains ★★★★★

   Ordered Jeep Grand Cherokee (10-16) TPMS Tyre Pressure Sensors - SET OF 4 - BLACK STEM - PRE-CODED - got them fitted , and they work great the car re set within 5 mins of driving really pleased with items

   almost 6 months ago
3. Andy Jones ★★★★★

   First class service......needed a new battery for my bike and UK Parts Direct came up on a web search. They offered a suitable "upgrade" Gel battery at a great price, free delivery and it arrived at 10.30 the next morning after ordering at 3pm the previous day - less than 24hrs, it doesn't get much better than that! Excellent.

   almost 9 months ago

1. Vlad Ples ★☆☆☆☆

   Not as great as they say they are. I bought a diagnostic from them, the CR pro 2025. I tested it so used it once, I didn't like it so tried to return it. To note that I tested and emailed them back in the same day I received it. Well, because I used it once, they refuse to refund. I mean, how else can you form an opinion about something if you don't open and test the product? They also answer after ages to the emails. I don't recommend buying from them. NEVER AGAIN!

   1 year ago
2. Jace Roberts ★★★★★

   Ordered cr max arrived quick tested scanner on my car works perfectly great company to deal with thanks

   almost 3 years ago
3. Bob Hastie ★★★★★

   Phoned at 4pm to check they were working between Christmas and New year which they were, then placed an order online. Item arrived on a scottish island the very next day, seriously impressed with the service

   almost 3 years ago

1. paul Lamberton ★★★★★

   I got a battery (GEL) upgrade for my fireblade. Great price, great service and free shipping. Can't complain at that, I would use again no problem. Many thanks..

   almost 3 years ago
2. Marcus Cunnington ★★★★★

   Bought a icarsoft diagnostic unit from U.K. Parts Direct, Brilliant service, brilliant products, very helpful and informative. 100% recommended.

   almost 3 years ago
3. Barry Nicol ★☆☆☆☆

   Absolutely despicable and abhorrent customer service. I Honestly would NOT recommend this Company. I purchased a diagnostic device in April 2022 from ebay. It arrived quickly and was well packaged the device looked good quality so I provided the seller with positive feedback. I first used the device in July as I required to reset an oil service, however the device failed to carryout this function. The sellers page stated that it would be able to reset an oil service on an Evoque 2016. I made contact with the seller as soon as I became aware of this issue. The seller stated that they were aware that this function could not be carried out as previously stated on both their ebay page and on the actual box that the device was contained within. I asked for a refund and was advised to return the device (I can provide the email) Shortly thereafter I packaged the device, complete with all items received including the screen cover. I have NOT altered the device at all and wouldn't know how too. When I contacted the company by email to say that I had proof of receipt of postage and that they now had the device and requested when I should receive my agreed refund. (I have a copy of the email they sent) they replied stating that the purchase was outside of the 30 return window. The diagnostic device purchased was not as described or indeed fit for purpose. Obviously I purchased a diagnostic device and as it didn't do as stated by the seller, it was logical to expect a refund. Unfortunately that was NOT the case. The seller has admitted that the diagnostic device cannot carryout the reset as stated and detailed both on their site and written on the side of the box that the diagnostic device came in. I have an email to prove it. The sellers response is utterly farcical. When I purchased the diagnostic device I didn't need to use until the oil was due to be changed. And that was in July, yes 3 months later. Ukpartsdirect admitted that the diagnostic device couldn't reset the oil service. As for getting a refund. Luckily PayPal has already credited my bank account with the full payment. I had no need to try and claim anything from my bank and just make you look even more incompetent it was not paid on a credit card either. Trading standards have been made aware also.

   almost 3 years ago

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