My pup loves coming here, friendly staff all around. My dog is very excitable and they’ve been very helpful with him. Would absolutely recommend!
Brilliant service as always! Our cat was overweight and with the help of Raquel he is now at the perfect weight. Thank you so much Raquel for your care, help and support, always checking on us, calling us even if our check up was with another nurse. Special thanks to Abbie and Jenny on reception they are always so helpful and always with a smile on their face. Thank you all!
Every year I dread taking Connie, my working cocker, to the vet for her vaccinations, because she gets so anxious and distressed. But Emma and Isla (I hope I have their names correctly!) are so calm, competent, and confident that I really need to stop worrying. They just get on with it, and it’s all done in seconds. Very professional indeed. And the reception staff are excellent too. What on earth was I worried about?! I promise to be more relaxed next year!
I have been attending Craigleith vets 4 pets for a number of years now with my 2 furry friends. The staff are attentive and professional. I like the flexibility of having access to routine appointments 7 days per week. Expensive, but probably the same at every vet. Would recommend this practice.
Booked an appointment the same day and was seen promptly upon arrival. The vet was quick, professional, and provided effective treatment with clear recommendations. Excellent service!
Vet was very friendly and professional. He examined our cat, explained everything and gave advices.
Dog got hit by a car just as vets were due to close. Said get to them asap and they would check him over. Very satisfied with the service we always get from Craigleith and their kindness when we were worried
Pleasant staff, receptionists were busy but acknowledged myself and my pet, I didn't have to wait to long and the vet listened to my concerns, was patient with my pet as I let her know he could be difficult however he remained calm due to the vets patience with him. I was given options for treatment and my choice was accepted without question. Was very happy with the service.
Not a great service at this practice since I moved from their branch at Davidson Mains. Quite a bizarre policy in place for written prescriptions where the customer isn’t allowed to see it to prevent fraud and therefore it must be emailed directly to the dispensing pharmacy. Unfortunately this means that the customer is unable to compare the prescription to what has been dispensed for accuracy. I don’t think you can have a rule like this when the vets at this branch are prone to making mistakes (which we all do) as the customer must be able to check this - I even had to enquire with RCVS as to whether this was even allowed. It is also increasingly difficult to get an appointment or the basic services for example waiting 4 days after an appointment for a written prescription. Worryingly, there is a high turnover of staff including vets where even the locums are confused by the practice policies including the written prescription issues. Overall poor experience with multiple issues not limited to written prescriptions such as mistakes made when seeking the flee and worming treatment included in their complete care plan. I have now registered my pet elsewhere.
Had a limping dog but no appointments available with a vet but was offered an appointment with a nurse who was very able to help me. She did also get the vet to check my dog so all in all very satisfied with the whole experience. Thank you
Vets4Pets - Craigleith is located at Inside Pets at Home, Craigleith Retail Park, South Groathill Avenue, Edinburgh, Craigleith EH4 2LN, UK
You can contact Vets4Pets - Craigleith at +44 131 315 0730
You can find directions to Vets4Pets - Craigleith by following this map link