I was just there and went to adjust my watch, and honestly, the service was excellent. A young guy helped me; I forgot to ask his name. Another gentleman told me he spoke a little Spanish because I don't speak English, and I thought that might make it difficult to talk to them, but they treated me very well, and everything went smoothly. I was delighted.
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Reviews
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Veronica Batista ★★★★★
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Lauren Murphy ★★★★★
I would like to express my thanks to Jakub at the St James branch. On each of our visits he was friendly and knowledgeable. After the options in branch weren't quite right (e.g looking for same watch as they had but with a different colour face) her ordered in watches we had seen online so we could try them in person.
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Lakon ★★★★★
The customer service was 5*. Eva was very friendly and very attentive to my requests. We were able to find the perfect piece for my wedding anniversary. Drinks and services were offered for a true boutique experience. The store was pure subtle elegance with fine furnishings and a deep, rich carpet. And the jewellery was exquisitely inspired from the shining silver to the gleaming, glittering gold. Definitely highly recommended.
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Leanne ★★★★★
A massive thank you to Olly, Ewan and Sasha at the St James Quarter store. They really made us feel like a valued customer and nothing was too much for them. Helped me choose a new watch for my birthday. Would recommend xxx
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Andrew ★★★★★
Good store. Things do not always go totally smoothly, but they always get there in the end and make sure the customer is totally happy. Special thanks to Gemma, who is very pleasant and competent.
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Varun sinha ★★★★★
Had a brilliant experience as a customer in Goldsmith, Edinburgh Branch. Particularly impressed by display of exceptional professionalism, customer skills and willingness to help customers by Eva Stevenson, Supervisor. She gave us all her time, did not rush us or forced us in buying what we were after. Extremely patient and also made sure our item was ready on time as promised. She deserves this recognition and a bottle of champagne by GOLDSMITHS -))!
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f109ged ★★★★★
I was very happy to discover this retailer had in stock the specific watch that my daughter wanted for her birthday. The buying experience was very nice and the shop assistant was friendly and knowledgeable about the watch brand. The pricing was competitive too. I would happily shop there again.
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Samantha Crawford ★★★★★
Great store and experience. Was in recently and purchased a Tudor watch I initially tried on a week before with Chris’ knowledge and help. When I came back to try it on and buy, Brodie assisted me, also showing me an additional option I was deciding between. He was very helpful and made the whole process seamless. A very high level of service provided and I will definitely be back - thanks again Brodie and Chris!
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Andy Stewart ★★★★★
Bling in abundance. Not the biggest Goldsmiths but some great jewelry and watches. Helpful staff and nice layout, worth visiting in your looking for something special.
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FAQs
What is the address of Goldsmiths?
Goldsmiths is located at James Craig Walk St. James Quarter, 232 St James Cres, Edinburgh EH1 3AD, UK
What is the phone number of Goldsmiths?
You can contact Goldsmiths at +44 131 558 8010
How can I get to Goldsmiths?
You can find directions to Goldsmiths by following this map link