Lovely, place and lovely staff. We have left our cat here 3 times, and so far are very happy with the service. They make sure all pets are properly vaccinated, attended and well-cared for. I especially love the fact that they post pictures of your pet on their social media (if you agree to it), so we can always keep an eye on our fluffy boy.
My cat Boykie has been going to these facilities since he was 6 months old and he’s now 13 years old. He is so happy and contented when he boards. When he comes home he is always healthy and his coat gleams. They play with the animals and the pictures show just how happy they all are. I would thoroughly recommend Valley Kennels & Cattery. Boarding facilities are second to none. 5* from me.
Ramsay has had many “holidays” at Valley Kennels for long and short stays. He is always looked after and, in an embarrassing moment, once ran back in when I went to pick him up! The staff are great. He has 2 visits booked for this year and I need to book his 2026 holiday!
The BEST kennels we have ever used, our dog does not like to be left anywhere other than Valley. From the welcoming staff to the underfloor heating, the walls and the chance for her to play with other dogs, they are excellent. We can see the pictures of our pet on social media while we are on holiday and she always looks happy and contented. The daycare facilities look just as exceptional as the boarding. Happy dog pic as proof
Really debated whether to post a negative review or not but don't want other dogs being neglected like my Golden Retriever. The website says that dogs will get walks in the forest, free walking in a grass paddock or even group walks but he seemed to only get some solo time in the concrete play area. The weather was amazing so I thought he would get out and about. Upon dropping Benny off, we were told he wouldn't be mixed with other dogs at all due to no other dogs his size, then the unpleasant woman stormed off. From looking at the updates on their Facebook page, there were multiple other large dogs including labradors and Retrievers so this was disappointing. We booked this with good intentions that Benny would be walked and mingle with other dogs but none of this happened. He is a friendly dog so we expected him to social with other dogs. They stay in concrete floored kennels and Benny was returned with blood stained elbows and sores presumably from laying on concrete too long. We had given them two blankets for Benny to lay/sleep on and I doubt they were even handed to Benny. Benny only stayed there for 6 days and I'm disappointed in the state he came back in. The staff never said anything about his elbows/sores, they probably didn't even notice. If you really care for your dog, please go somewhere else.
Went to inspect the kennels, seem to me almost cruel. Dogs are left in not particularly pleasant kennels all day and are only walked 15 minutes a day. My partner was left almost in tears at the prospect of leaving the dog here. We found other kennels at a slightly higher price that don’t treat the dogs as cash cows.
They charged us the full amount on drop off and our family again on collection. Our dog came home with an injured nose. We also left our portioned bags of our dogs regular food because his stomach is sensitive to change and there was nearly 2 days of food left in his bag when we collected him. They told us our dog ate one of his toys, stuffing and all, which makes sense since they apparently weren't feeding him. Very disappointed with how our dog was treated and won't be using again.
Always know our Ellee the Bengal is in safe hands the staff really look after the Animals even though it breaks my heart to leave her LOL definitely recommend
Very warm welcome on arrival with Toby our Cocker Spaniel .The staff are very professional and put us at ease this being his first visit.We will be happy to bring Toby back for future visits .Thanks to all the staff Helen and Zara Anderson
Wonderful staff, very welcoming and I would highly recommend.
Valley Kennels and Cattery is located at 3 Langbank Holdings, Milngavie, Glasgow G62 6EL, UK
You can contact Valley Kennels and Cattery at +44 141 956 1381
You can find directions to Valley Kennels and Cattery by following this map link