Combe Grove - Gym, Swimming Pool and Wellness Centre Bath

Reviews

1. Rosalyn Burbidge ★★★★★

   Blown away by the knowledge, empowerment, time and space shared by this idyllic retreat. This programme is packed, and seriously backed up by evidence and the infectious enthusiasm of some extraordinary professionals. There is something new to try for everyone. I don’t hesitate to give Combe Grove 5* and am supporting its even bigger ambitions in the future. A truly unique and inspiring experience - thank you!

   almost 2 years ago
2. Harvey WC ★★★★★

   Came to take in the stunning south facing views, over the valley in a quiet private estate like setting. We had a lovely meal over lunch and enjoy the views from the rooms in the manor house. We could’ve spent many hours there just lounging and relaxing. We would return again, as it was a surprise highlight of our travels from Bath to the Cotswolds

   almost 2 years ago
3. Lisa Schurter ★☆☆☆☆

   The cruelest staff. I would never support this establishment, they don't have any humanity. My mom came to visit me in London from Canada, it would be her last trip, with stage 4 cancer. She had a flare up when she came to visit. Each day was touch and go on what she could manage. I had booked this hotel in Bath for us, and she was trying to rally so much every day, one day was manageable ...well perhaps a 2 hour energy spurt where she would be her lively self and make us laugh, then the next terror. Anyway, the cancellation had just switched to fully refundable to non refundable at midnight, I called at 7am and said we couldn't make it and was it possible to switch to another day (so my partner and I could use the booking without loosing the full ££ booking amount). I explained the situation, and they didn't care. They just said no and took my money. There wasn't even any sympathy for what I was dealing with. Admittedly I was 7 hours late to get my money back but my mom would feel devastated if I cancelled so she was trying so hard to rest up. I didn't ask for my money back just a new date I left it at that, as those were some of the most stressful and devastating days of my life. She had no doctors here, no help, her oncologists couldn't do anything from Canada, they said to take her to A&E but then I was fearful they would say not fit to fly and I was in terror she wouldn't be able to make it back to Canada on her commercial flight. Contrast Combe Grove to another service establishment: We did end up spontaneously at Sotto Sotto in Bath for dinner....miraculously they had an open spot (was hard to make any advance bookings) anyway that was one of the most wonderful dinners I ever had with my mom. The staff were so so warm and kind. I remembered how nice their service was so during covid when the hospitality sector was hit hard I sent over an amazon gift card to the server we had that night as an extra thank you.

   almost 3 years ago

1. C. G H ★★★★★

   Beautiful setting, beautiful house. Gym is great - equipment is the latest, varied and well maintained. Love the heated indoor and outdoor pools, sauna. Overall- a piece of history that exudes health & wellness.

   almost 3 years ago
2. Alex Waldron ★☆☆☆☆

   Place is a complete mess. Got a skin infection from poor pool maintenance. Stopped my membership and they charged me an extra month and thought because it's in the fine print of the contract it's ethical and reasonable to charge an extra £82.50, even though your membership has ended.

   almost 3 years ago
3. Rosalind Hawkes ★★★★★

   Visited on a great sunny day. Staff very helpful and the outdoor pool was glorious. Inside pool great and Aqua beds good. If I lived nearer I would become a member.

   almost 4 years ago

1. Charlotte Elen ★★★★☆

   Had a lovely stay at Combe Grove. Such a beautiful property with plenty do to. We had very poor service when booking before we arrived with delayed responses to emails and it being hard to phone them and someone answer the phone (despite it saying on their website to book direct via phone or email). Thankfully when we arrived we had much better service. Was disappointing that the restaurant was booked out weeks before hand for breakfast and dinner especially when there's no fridge or microwave in rooms so you have to go into town if you want to eat. It's a shame the restaurant isn't given priority to guests. We stayed in a balcony room in the lodge and it was lovely. Overall a good stay and we would stay again.

   almost 5 years ago
2. Matthew Beevor ★★★☆☆

   This is a lovely hotel and we had a gorgeous room in the main house overlooking the valley below. We stayed for four nights on a fully inclusive rate. The bed was comfortable and the food exceptional. Also, really incredible WiFi. Due to Covid, there was no daily room cleaning, and that was fine. But there is something missing. The bar isn't quite right and is really set up for coffee in the day rather than an inviting space to spend the evening when resident. The hotel also relies heavily on apprentices. Obviously, that's great, but not so great when effectively they aren't supported and all I really can see is the hotel trying to save money. Service was inconsistent with the staff not having the confidence or knowledge to deal with customer queries and complaints. It always took forever to get served and when food arrived it was dumped and the server would run away. There was no follow up or checking if we had everything we need, etc. I really wanted to love this hotel, but they need to sort out these issues.

   almost 5 years ago
3. Wayne Johnson ★★★☆☆

   From the outset the grounds and main building are beautiful, followed by a really lovely older lady on check in which to be fair was the highlight of our stay, she was simply wonderful. From there it was less pleasing, but I can't be too critical as all in all it was fine. The breakfast was ok, although it lacked a few items I'd have enjoyed as the cooked breakfast was served in Bain Marie's as opposed to cooked to order. You have to pay extra for a flat white (which ok I agree with had it been any other time of the day, but it should come as part of breakfast at no extra cost). The breakfast area is in the bar and in the bistro all of which have windows overlooking the lovely scenery, but none of the tables were placed in the windows and it was lined up like a school dinner hall, we of course done some DIY and moved our table in to the window (as you can see in the photos) to the delight of some staff but to the dismay of others (one staff member in particular but it's not worth going there, as unlike the others she seemed as though she was there for the money and to get home as quickly as possible) The rooms too are basic and lacked essentials such as a fridge, bottle opener, fresh milk etc. Little attention is paid to the cleanliness as we found the room to have cup ring residue on the surfaces and quite dusty. views were a "woodland" view which I don't really have an opinion on but would have preferred more of the rolling hills view. It was comfortable don't get me wrong and I guess you get what you pay for (and what's available). The worst part of this is the leisure facilities in particular the pool and changing rooms (popped my head in the gym which looked good and had some good equipment) but the pool area was very dirty and NOTHING worked. This area needs serious attention as it really let's the rest of the place down. I spoke to someone who was a member and I asked is it always like this and he said yes, and they are going to leave as it's been like that for months, despite multiple requests from members to fix the place up and get everything in working order.I would have put 4 stars had the full experience have been there but by no means is it a 4 star hotel. The staff were all pleasant and helpful so I guess theres not really any room for improvement there. So all in all I've had to give this 3 stars. I would of course come back if the facilities were to be improved.

   more 6 years ago

1. Makki K ★★★★☆

   We had such a great stay at the hotel. We had stumbled upon it online, and were very pleasantly surprised. We had booked directly with them, and when we arrived, we had discovered they had upgraded us to a valley view room, that was very beautiful, along with the some of the best chocolates in our room. The grounds of the hotel were absolutely stunning. Definitely visiting again soon.

   more 7 years ago

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