Ordered two pizzas and they didn’t bother to call to tell us one of the pizzas wasn’t coming so we only got one which I can’t eat as I’m allergic.
Good offer on at the moment, arrived quickly, given the wrong dip though and for me it's the main reason to use PJ
Horrendous! Advertising icing on their cinnamon sticks but they didn’t have any on. When I called the lady was rude said they haven’t done icing for 6 months, like I should know. I haven’t ordered from there in years. Then said my refund is my problem and hung up. I will be contacting trading standards
My husband and I have always preferred Papa John to Dominos because we felt that, although more expensive, it was worth it because of the freshness and amount of toppings present on the pizzas. However, we have noted a decline and as of this last order, we have decided we will no longer be purchasing from here. We spent £29 for ONE large pizza. Although that is a lot of money in my opinion, it would have been worth it to me IF there had been plenty of toppings. However, as you can see, the toppings were very sparse. In fact, I'd say the average was three small pieces of meat and 3 to 5 veggies scattered on top of a cheese base. Was it fresh when it arrived? Yes. But the flavor lacked because, again, there was very few toppings. Thank goodness for dipping sauce to add a bit of excitement. I'm disappointed and will go back to Dominos or the local grocer for value or just make my own. Shame on you Papa Johns, you can do better.
Always fresh, hot pizza delivered with care. Thank you
Staff like to assault customers when they ask the staff why they have parked in the disabled bay stopping folks that have a blue badge from using them. Sam the franchise owner assures me that he's told his staff not to park there but yet this evening they are doing it again. Don't take my word for it see the photos yourself.
Food ok but when we picked up for collection, they hadn’t even started making our order. We stood there and watched them make our order in front of us and the manager had the cheek to tell us that our food was ‘cooking twice’ and thats what is taking so long. Food was thrown together and they forgot to put icing on our scrolls. Wouldn’t bother at this branch again
Ordered a pizza and the offer voucher didn't work so ended up paying full price. The waited 45 mins before calling the store only to be told that delivery would be another hour. Won't be ordering from here again!
First time I ordered from papa John's, and wouldn't go near it again due to incompetence. Ordered a pizza and 3 dips, they got the order wrong.... Twice
Papa Johns Pizza is located at Unit 2 Bowls Cl, Penyrheol, Caerphilly CF83 2RD, UK
You can contact Papa Johns Pizza at +44 29 2088 8814
You can find directions to Papa Johns Pizza by following this map link