Would not recommend buying in store but to buy online as you have better consumer rights. You also won't have to deal with rude staff. We attempted to return a microwave today that we had bought in store 2 days ago as we were not happy with it. The item was opened and used but did not function as expected. The staff member (manager I think) was instantly rude and full of attitude stating that opened items cannot be returned and if there is a fault we would have to send it to Kenwood for repair. She claimed this has always been the policy when we pointed out we have returned opened items before to which she replied "well we're clamping down on that!" So the lesson is buy online rather than in store. I've already ordered my Tefal air fryer online! Really will be the death of the shop!
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Reviews
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Sharon ★☆☆☆☆
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Jessica Ruscoe Rooks ★★★★★
A great salesman Caleb. He introduced himself, but waited until I had looked around the laptops and was ready to ask questions. Not at all pushy. A clean store, with plenty of sales people, even on a Saturday. A lot of parking, which is always good.
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Supernova ★★★★★
Today I ordered a computer, and I was assisted by a guy named Ersin. He was very attentive, friendly, and always smiling. He helped me a lot and made the whole process easy. I really appreciate having someone like him to help customers. Well done for having such great people on your team
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Sophie Lampert ★★★★☆
My mother visited this branch a few days ago to purchase a laptop. I had personally researched the right laptop for her needs and told her to show the shop assistant which one she wants to purchase when visiting the branch. Upon visiting she was told this laptop was unavailable (it wasn't as I could purchase online) instead she was sold top range Samsung laptop which was too much for what she was looking for/needing. I was shocked to see she had signed up for £700 laptop when she went in asking for a certain type averaging £200. My mum explained she does not know anything about tech to the assistant and I felt this was an opportunity for them to upsell and gain their commission rather than going with the type of laptop she actually needed. I work in sales myself. Anyway, I went in my mum to take the laptop back and exchange it to the one she originally wanted as I checked and it was available. We explained the circumstances to which my mum was vulnerable and did not require such product. The manager Avonia and assistant Caleb were brilliant and could see the situation we were in. They accepted the return and also helped set up purchase online for the laptop we originally wanted. We would like to thank them for taking the time to sort and explain everything clearly to my mum with me present.
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Bosley Wheaton ★★☆☆☆
Went in early evening to look at a specific TV. It was not turned on. Spent 10 mins trying to find a staff member. No chance, it wasn't exactly busy in there. No wonder I bought my £2500 TV elsewhere.
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BVlad26 ★★★☆☆
Service is good,helpful staff,but you will be better off ordering online from home if you need anything,it will save you the trip and the waste of time...most of the products are just for show,if you need something fast you can't find it in stock.Also you can't get same day delivery in store for most of the products.
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Kevin Butler ★★★★☆
Great service and fast,very helpful staff ( Adam) who did not allow some chap to bully him into serving him first, as he was serving us,good range of goods too.We left happy with a new telly
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Sally Woodlock ★★★★★
Brilliant customer service. The Store was really busy but the staff were all amazing and calm. Really impressed and appreciative of everything they did for us.
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Alan Norman ★★☆☆☆
Tried to find my children their Christmas gifts, yet for a shop that specialises in electric goods I was astounded by the lack of available stock for said items. 2.members of staff were really helpful. One of them went above and beyond. To help but a senior member had crossed words with her in front of me. Which left a sour taste in the experience it wasn't. For her rude behavior I might of spent more on an slightly better model which was in stock
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FAQs
What is the address of Currys?
Currys is located at Unit 1A, Gallagher Retail Park, 1A Marchfields Way, Weston-super-Mare BS23 3YY, UK
How can I get to Currys?
You can find directions to Currys by following this map link