Ordered 2 breakfasts and 2 coffees this morning. 10 minutes before the coffee arrived and over half an hour wait for luke warm, dried out breakfast. Staff did apologise for the wait, they said everyone turned up at the same time. OK, I get that but seriously service needs to improve. I think some work is needed around speed and timings. The ladies were doing their best but struggling.
Contacts & Location
📍 Address: Cardiff Road, Newport NP20 3BA, United Kingdom
📞 Phone: +44 345 677 9492
🌐 Website: tesco.com
Photos
Reviews
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Tina Weatherbed ★☆☆☆☆
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Julia Perkinson ★☆☆☆☆
I wish I could give one star. Horrible man working here, I think he is the manager. I've come to this cafe multiple times and the young ladies working here are always so lovely but often look overwhelmed and sad. They make good coffee tho! The manager is horrible, ruins the atmosphere and berates his staff constantly. Disgusting behaviour. Boycott this cafe. I will never return until he is GONE!!
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Y Ali ★☆☆☆☆
A small veggie breakfast for me a little tuna panini for wife and 2 coffees £20.45! I was thinking £12-£13 tops. RIP off and wasn’t great taste either
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Heath van Staden ★★★☆☆
Generally good food for the price. 20min wait on food. Staff looked a little stressed and under pressure.
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Helen Allsebrook ★★★★★
Great service; the waiting staff were really friendly and quick to serve drinks to the table. Great value food - particularly the posh beans on toast.
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robert hustler ★★☆☆☆
While waiting for my wife I had coffee and toast, no knife supplied so I went to the checkout to get one, after being ignored I eventually got the attention of the lady with the head scarf and glasses, she went into the kitchen to get one, I watched her through the glass in the door, she washed a knife under the tap and she could not find anything to dry it with so she used her apron which was badly stained with ?? I did not eat the food as this put me right off it . My wife eventually joined me so I went and ordered 2 coffees and 4 pieces of toast (.white bread ) it eventually arrived at the table only to find it looked like it had just been showed the toaster as barely brown. I took it back to the counter and the young lady with green streaks in her hair was very apologetic and assured me that it would be sorted out. It was brought back to the table just a small bit browner, back it went AGAIN, it eventually came back, the same toast not fresh, actually looking like toast. Female members of staff who were serving open food did not have head covering so stray hair could easily get into the food. For a big organisation as Tesco, who are installing more and more self check out and doing away with staff, should be ensuring that ALL STAFF who work in the cafeteria have health and hygiene training, it appears that they have NOT had any or they just ignore it
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Rusen Yousef ★☆☆☆☆
We went there yesterday and she was very disrespectful. She treated us in a horrible way. She kept breathing in and out when I was ordering. It was an old lady, and then when other girls came up and had there turn she was literally laughing with them and everything. I am disappointed.
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Sophia Park ★☆☆☆☆
The lady who gets the order, incredibly rude!! She even acted irritated at a little girl who was asking for an extra fork. I asked her for a rubbish bin to throw out the tissue I used cleaning the dirty table. She said to me keep the tissue with me?? She looks very unhappy working.
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Paula Alves Brauer ★★☆☆☆
The lady who served me wasn't in a good mood, but it wasn't the first time she wasn't nice. I really wish Tesco's cafe would have more lovely people like the old lady who was kind and made my daughter a fresh sandwich because they had ran out of it and less people like the last one who served me.
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FAQs
What is the address of Tesco Cafe?
Tesco Cafe is located at Cardiff Road, Newport NP20 3BA, United Kingdom
What is the phone number of Tesco Cafe?
You can contact Tesco Cafe at +44 345 677 9492
How can I get to Tesco Cafe?
You can find directions to Tesco Cafe by following this map link