Sainsbury's Local Pudsey

Reviews

1. Tallulah Tyler ★☆☆☆☆

   The checkout assistant was unclear with instructions to an older lady being rude and repeatedly shouted saying she could not serve her because she did nit have any change to give her and did not give any advice where to go if you want to pay with cash.She then kept shouting saying ‘can i serve the next person now’ leaving the elderly lady confused without any actionable support of where she could get served.I believe this is a training issue and the worker should have said ‘sorry i am unable to serve you at this counter please go over there to pay with cash’.

   1 year ago
2. Samantha Milner ★☆☆☆☆

   While customers understand the pudsey church lane store is currently undergoing a refit, we the residents at the back of the store are not appreateing the building staff parking on our street! It is parking for residents only, not only have we not been able to have a refuse collection, emergency services would not be able to access the street because of the builders parking either side! There is just enough room for residents and visiting families, also no where for the district nurses to park!

   1 year ago
3. Amanda Mitchell ★☆☆☆☆

   I think this store missed Customer Service training.The staff that were on gave the "I cant be bothered" impression. When there are 15 people in the queue it's not rocket science to ring for help. Also when there was a lady struggling with a child in her arms it's not alot to ask for the Assistant to help with packing !Seriously this is basic customer service which this branch is lacking totally!

   1 year ago

1. Nicole Priestley ★☆☆☆☆

   Absolutely rude member of staff this evening, elderly lady with short hair, clearly in a bad mood and doesn't want to be there. Asked me for ID when clearly in work clothes with an ID badge (I'm 35) claims I don't look 25. Asked for the manager and she shouts across the shop floor "I am the manager" never had a problem before bit this persons attitude was absolutely disgusting

   almost 2 years ago
2. o k ★★☆☆☆

   nice shop but security guard constantly follows me around when i haven’t done anything wrong.

   almost 3 years ago
3. Issac Umman ★☆☆☆☆

   Never get item on collection of Argos. Have to visit Argos always and need to visit 3, 4 times for 1 item. Irresponsible staff.

   almost 3 years ago

1. Richard Belcher ★☆☆☆☆

   I have been to this shop about 20 times in 2 years. Today was the 4th time I was unable to shop as I intended because the fridges were out of commission. I find it baffling that such an obvious and recurrent problem has not been resolved when it is so simple to eradicate. I have never encountered this issue anywhere else.

   almost 3 years ago
2. Margherita Ferrara ★☆☆☆☆

   IF YOU ARE A FOREIGNER AND NEED TO BUY A RESTRICTED AGE PRODUCT DO NOT COME IN THIS SAINSBURY I visited the shop around 18.20 today, I tried to buy an age restricted product. I presented my document, an Italian driving license. I would like to point out that the cashier acted absolutely fine as he just asked for assistance from his manager, but the manager was very rude. She barely looked at my driving licence and kept saying it was fake. When asked why, she just replied that there was no hologram. Both me and even the cashier pointed out that there was an hologram there (it is an ITALIAN driving licence so the hologram is not going to be the same as an English driving licence, but apparently this was not obvious) but the woman did not even bother to check and just said "it's too raggedy to see". Of course this doesn't make sense because the driving licence is in PLASTIC. The situation only moved forward when the British guy that was with me showed his driving licence. And he was believed, of course. Now, what is it Sainsbury saying to me and all the foreigners living on UK soil in this moment? That we cannot shop for restricted products unless we have a British person right next to us? I felt absolutely disappointed by how I was treated today, I definitely won't be back there and I invite foreigners like me not to go there as well, if they don't want to be threated badly.

   almost 4 years ago
3. Sam Mellor ★★★★★

   Great shop easy to find all the items you need and the staff are very welcoming

   almost 4 years ago

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