Was there to get a quote for a large order got a list without price and staff who served me was not happy to serve wasted my time and his should have a better Systerm for getting a quote
Discount price building electric, plumbing, nails, screws, many more. Catalogue available. Can be ordered and collect. Delivery available. Good price. Also online catalogue available. I always use this place.
Downloades TS app. Ordered item online for collection. Item ready to collect in 5 mins. Went to store and collected. No issues and easy app to use.
Really poor customer service and wasted my time. No clue and gave conflicting information about how to return an item both to me and supplier and then refused to help. Ended up dealing with customer services and Ravensbridge store instead who did know what they were doing and were able to assist.
A shop thats lost its appeal. No longer cheaper than screwfix. Quite often no stock or low levels so i end up going screwfix instead. Be careful of return date i was slightly outside despite them still selling product they refused a refund. Bad customer services with a dont care attitude. For better service and more chance of getting what you want go screwfix round the corner
Most of the time, I get to thus store. Fast service. Amazing customer service. Within, few minutes, you will be out what you went for.
Grant was super helpful and sorted my order out quickly. Cheers fella.
I went in store to return some bulbs that I have purchased that were incorrect and exchanged them for a complete light fitting, I was helped by Vivek who was fast, patient,Very helpful and understanding. I would recommend that he gets a pay rise or a good bonus. Keep up the great service.
Excellent Customer focus. I regularly use this branch and the staff are always 'switched on' and focussed on serving the customer as quickly and accurately as possible. I recently had to send a family member to collect items for my business. The family member was very impressed that after only two trips the staff knew who they were and had the items waiting. Excellent service
Toolstation Leicester Freemen's Common is located at 71 Commercial Square, Leicester LE2 7SR, UK
You can contact Toolstation Leicester Freemen's Common at +44 330 333 3303
You can find directions to Toolstation Leicester Freemen's Common by following this map link