Argos Dorridge

Photos

Reviews

1. Stuart Drazich-Taylor ★★★★★

   Had a air fryer that I bought new which broke first use. Took it back and very helpfully swapped it for another one and they were able to apply red20 20percent discount.

   almost 9 months ago
2. James Evans ★☆☆☆☆

   Poor customer service, rude and arrogant. Attempted to return a duplicate item purchased as a gift, unopened and with the receipt. Store clerk rejected the return as there was no catalog number on the box, despite the item and full description listed on the receipt. Unlike nearly every other store where a return is possible with original packaging intact and with the receipt, I suggested scanning the bar code, but this was rejected outright. Policy check on the Argos website does not state that this is a stipulation to a return, but the live chat assistant could only recommend writing to the Head Office to complain about the store and their staff. Highly recommend shoppers avoid this store like the Plague. And also, shop anywhere else than Argos.

   1 year ago
3. Emily Skillett ★★★★★

   Came into the store to collect a parcel and was greeted fondly by Olivia. She was extremely helpful and has ensured that this is the Argos that I will be returning to for my future orders! Thank you!

   almost 2 years ago

1. Andy Tudor ★★★★★

   I had to return a PS4 controller and didn't have a receipt so the team on the front desk took time to dig through the computer listings of the item sold in the last month and with the help of Apple pay receipts we were able to locate the correct bill of sale, so for this I was trully thankfull.

   almost 3 years ago
2. g b ★☆☆☆☆

   Just kicked for incompetent manager who refused to return a faulty item. Avoid this store at all costs.

   almost 3 years ago
3. Wacky Wonder ★☆☆☆☆

   Ordered some stuff with click and collect. No disabled parking. The only parking was in the Sainsbury’s car park, which you could only get to was by a large flight of stairs or walking a very long distance. There was a loading bay outside the front, which had 3 or 4 spaces, which were full. When going to collect my items the staff were miserable and when I was looking on my phone to make sure I had collected all my items the woman at the tills snapped "is that all?" I replied with a smile I'm just checking and she just scowled back. I could understand if there was a queue behind me but the shop was empty. Staff made me feel very unwelcome and quite miserable myself when leaving, even though I was cheerful before I went in. I will avoid visiting this store in the future.

   almost 4 years ago

1. Charles Snape ★☆☆☆☆

   Bad experience, poorly trained, rude. Ordered item in stock collected twenty minutes later. Noticed it was wrong type and was told had to take it and exchange in Solihull rather than leave it and automatically refund in seven days. Staff member was arrogant, objectionable and badly trained. Poor experience. Solihull much better.

   almost 5 years ago
2. Chris Bishop ★★★☆☆

   Stylish Argos store with very nice staff, but low stock-levels.

   more 7 years ago

FAQs