The Pharmacy Group - Sowerby Bridge

Reviews

1. Kym Richmond ★☆☆☆☆

   Charged twice because pharmacy gave wrong prescription and refused a refund blaming gp error and to complain to them. Not very professional KAREN. Lady behind till about to tell me i shouldn't be charged for the correct prescription but Karen told her to Ssshhhh!! How rude. And the pharmacist I spoke to the previous evening told my they gave the wrong prescription because they were a little short of medication on the corrected prescription, he apologised accepting i could exchange the next day. Seems KAREN make her own rules up. What kind of place do we live in when the local pharmacy is now ripping patients off!! Complaint is going in.

   1 month ago
2. Julian Halstead ★★★★★

   I've just received my COVID and Flu jabs at this pharmacy. Excellent relaxing service with a smile from Furhana Akram. Didn't feel a thing either. Highly recommended. Thank you.

   1 year ago
3. Rachael Hodgson ★☆☆☆☆

   Terrible experience today. Rang to query the fact they are going to start charging for delivery (my grans 89 & partially sighted) is she eligable for free delivery still? No she's in walking distance?? I told them she cannot walk up & down quarry hill. Their Answer...'no but you can' . I'm still in shock! I live in brighouse, don't drive, single mum to 3 children (one disabled) I also work & in between that I do the best I can for my gran. More to the point could this VERY rude receptionist see down the phone? Maybe I'm in a wheelchair? I have now moved my grans pharmacy to brighouse so I can collect for her. Absolutely disgusting service.

   1 year ago

1. Chad Welch ★★★★★

   Brilliant pharmacy working really well with the local GP practice. Their delivery service is fantastic. I use the NHS App for my repeat prescriptions. Tap one button on my phone and my medication arrives within a couple of days. I don't even have to speak to anyone.

   almost 2 years ago
2. hannah partridge ★★★★★

   Friendly and very helpful as always. Thank you :-)

   almost 3 years ago
3. Robert Edwards ★★★★★

   Had my covid booster. Well organised

   almost 4 years ago

1. Michelle Walton ★★★★★

   Fantastic pharmacy, very helpful and go out of their way to be helpful :-)

   almost 5 years ago
2. Jamie Battye ★☆☆☆☆

   A woman that works there was rude and unhelpful to myself and my wife who has type 1 diabetes. Her actions resulted in my wife’s severe panic attack and in turn ketones. Wouldn’t recommend

   more 6 years ago
3. Cupro Hastes ★★★★☆

   Your local drug pushers. Quite friendly and helpful, good range for the store size.

   more 8 years ago

FAQs