Nicholas Michael Estate Agents

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Reviews

1. Kate ★☆☆☆☆

   May update - still no rental payments received, (4 months owed) and also withholding bond from both myself and the tenant since Febuary. Kate is also one of the rudest people I have had to encounter throughout this ordeal, even her colleagues advised me to make a complaint about her to Luke which has also been ignored/no response since March. Currently going through a fraud investigation/insurance claim to resolve however they have advised that the cost of the claim will eliminate any money that is owed. The impact this has had on myself and my family has been horrendous and we are now left to pick up the pieces, all the while they are posting video's advertising they're new branches/awards and flash cars. The director even advertised a trip to the Sahara Dessert..you couldn't write it. A lot of negative comments have been removed but I think I can speak for everyone when I say just avoid. Since Peter Morgan have taken over this estate agents in Talbot Green, it has been awful. Much the same as the other reviews, I am owed 4 months rent. Also no response or acknowledgement from the action team who are supposed to be sorting out this absolute mess. I am ringing them more or less daily, with the usual 'I can't access the accounts, ill pass the message on or ill chase this up today'. The sales appear to be really good but as for rentals, I would advice anyone to avoid. As a reply to your response, I do contact you directly every day!! And nothing gets sorted and my rent unfortunately has still not been paid.

   almost 8 months ago
2. Kevin Silver ★★★★★

   I recently sold a property through Peter Morgan Talbot Green office. Ever since I approached Peter Morgan Talbot Green about listing my property I've experienced professional, upbeat and helpful service and advice. All the staff were friendly and helpful but i particularly want to thank Non. She was beyond helpful. Whenever I called wanting to ask a question or chase an update on the sale, I was always relieved whenever i called and Non was in the office. She was brilliant at chasing things, keeping me up to date and called me back when she said she would. The experience of selling and purchasing a property is very stressful and I know the role is very difficult and I only hope I didnt make things more difficult with my constant pestering. Non was always reassuring and friendly. I'm very greatful for all her help.

   almost 10 months ago
3. Amanda Davies ★★★★★

   Wow. I've never had an estate agents like it where they are so on the ball. Ben was absolutely amazing at getting my property on the market within four days of me instructing him and it being sold in six days. Also, the office team non-and Daisy are on the ball. I've always used Cardiff estste agents but can highly recommend these guys. Ben was honestly absolutely phenomenal.

   almost 11 months ago

1. Amy Washington ★★★★★

   I have recently sold my house with Peter Morgan Talbot Green. Everyone within the team has been brilliant. The consistent communication and guidance has been really appreciated. Ben Todd has gone above and beyond countless times. He is always contactable, helpful and has moved appointments around/stayed late on many occasions. His attention to detail and quick thinking really make him brilliant at his job. Estate agents don't often get enough credit for the work they do and factors they have to navigate when the sale of the house is in difficult circumstances, the patience and support Ben (and amazing Non) have shown has been really appreciated. I've recommended and will continue to recommend to anyone local looking to sell.

   1 year ago
2. Angela Bailey ★★★★★

   We have just sold our property through Nicholas Michael Estate agents and feel the need to share our experience with others. We can’t praise Ben enough for his help and consideration throughout the entire process. Communication was outstanding, he went out of his way to chase up other parties and ensured that we were kept updated on everything from start to finish. Not many people give 200% to help others these days but Ben certainly did for us! We would definitely recommend him and the company without hesitation. Thank you Ben you’ve been amazing!!!

   almost 3 years ago
3. Mike Whitworth ★★★★★

   I am not even a client of this agency, or a resident of Wales, but must commend Ben for being the most proactive person in my 6 month chain. I see many other reviews saying the same. I wish our solicitors could have his attitude and diligence.

   almost 3 years ago

1. CGB X ★☆☆☆☆

   At the start Nicholas Michael were brilliant, Very understanding and helpful however my partner and I have now seen their true colours. When viewing our flat we were told by the agent to not bother telling the landlord about my dog who would be coming on the weekends as it was only the weekends but it stated they didn’t want pets here (when we moved in I did ask the landlord as she was on site and after asking if my dog was clean and well trained etc she agreed it would be okay to have him on the weekends) we were told when we picked up the keys to take photos of any issues which we have done. The landlords details were in the tenancy agreement so i emailed her about birds going into the roof, I then got an email off Nicholas Michael saying they don’t know where I got her email and to never contact her again following with them saying there’s no trace of birds in the roof but no one has been to the flat I then replied stating the other issues in the property not being renovated properly to which I got a very argumentative reply of them saying they are rejecting my complaints and what I felt was threatening in regards to what the agent was saying in the email. I don’t recommend this agency at all.

   almost 3 years ago
2. LKH78 ★★★★★

   Many thanks to Ben for all his support with buying a property. Amazing communication. We were kept up to date constantly at every stage. Friendly, considerate and a pleasure to deal with. When it comes to buying or selling in the future we will go to Nicholas Michael and the team. For a great buying experience, ask for Ben Todd.

   almost 3 years ago
3. Leigh ★★★★★

   Absolutely amazing, they're really helpful and reliable. Definitely would recommend, they were really patient with us while we made our decision. Non Thomas was really helpful as this was our first house, she managed to answer all of our questions and provide us with all information on the property.

   almost 3 years ago

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