Sports Direct Loughborough

Reviews

1. David Chapman ★★★★★

   They had what I wanted in stock. It was a good sale price item and the staff were very friendly.

   almost 7 months ago
2. Jonga Tonga ★★★★★

   Accidentally visited this place as I was originally at the Time Hotel and came out of a Nintendo Switch game case in Sports Direct, don’t ask, trying to find Anita that I still haven’t seen. Came across a lovely chap, no name badges on anyone. Would LOVE to go down his fire pole. Very friendly guy. I asked him if he saw Anita, he didn’t, but he did help me find my way to the changing rooms in which I was able to go back to the Time Hotel. It was a chaotic day. Now I must go and hopefully find Anita.

   almost 11 months ago
3. Gurneet Kooner ★★★★★

   I went in on Saturday and a lovely young women with red hair was so kind to me and helped me with my shopping but was also lovely and kind when serving me and overall was a charming women and made my day I hope the next time I come in everyone is just as lovely as she is.

   almost 11 months ago

1. Deniss Mag ★☆☆☆☆

   Absolutely joke this shop. First i was in the quote for ages to buy a tshirt.Secondly sale price on the tag was £21.99 but the girl on the till said it is £25.99 . She was on the radio with someone for over 5mins end up still price different compare to price tag on the tshirt.what a waste of time. Disgraceful avoid this shop at all cost . I will never come back. If I could would put 0 stars

   1 year ago
2. lawrence churchman ★★☆☆☆

   This is the worst store I have ever come across. I exchanged a pair of goalkeeper gloves for a smaller junior pair and was expecting a £4 refund until I was told by the so called manager that " We don't give refunds" but you can have a credit note, which I explained was of no use to me and could I please have my £4 refunded. He flatly refused saying it wasn't the stores policy to give refunds. I will never shop at sports direct again.

   almost 3 years ago
3. Pam Oldham ★★★☆☆

   Very well stocked as always….. But It seems that it’s another retailer with minimal staff. Couldn’t find anyone to get us the our shoe size to try on. Also at the tills the staff seemed more interested in each other than the customers. And how many times did you have to ask “do you need a bag!?” - if you listened the first time instead of flirting with your work colleague, I said No!

   almost 3 years ago

1. World Panda ★★☆☆☆

   Beware of the in-store returns policy: Despite the decent products and brands, nonetheless, beware that the in-store returns policy is extremely greedy. Word of advice, if you do not want to end up with a "credit note/voucher" (which you might be ending up misplacing as it's a tiny piece of paper - I lost two already), make sure before you pay anything at the tills that the item(s) are exactly what you want, e.g. size/colour/fit/etc. Even without leaving the shop, if on your way out you find that it was not what you wanted, or you saw something better but cheaper, you are never going to get your excess difference or your money back/returned onto your card. When money/cards are paid to Sports Direct, only credit notes or vouchers are issued. My recent experience refers to the item being purchased as a gift. When the person (gift receiver) sent me their size, it was too late as the card payment had already gone through. The store didn't have the right size, and the only option was to get the item at SD online with delivery charges. Luckily, many businesses are not operating this type of returns satisfaction policy these days, the opposite of "not happy, we give your money back". Obviously, there is always the online SD store, where you can use the credit note issued if your shop does not have what you want, but even, e.g. to exchange a size that the store did not have in stock, you must have to pay charges on the top for that item to be delivered to the store.

   almost 3 years ago
2. Jack Diamond ★☆☆☆☆

   Good products but it was confusing when the prices didn't add up correctly with the till. The young female supervisor (blonde) was called & incorrectly stated that "The till was right!" insisting that we pay £5 more than the products were marked as. Her attitude was poor & rude.

   almost 4 years ago
3. Matt Kyleferguson ★★★★☆

   Normally there is an issue of poor customer service with these types of shops but this time I was very surprised the staff here helped and offered support without having to hunt them down. The store is a great place to get holiday clothing at a good price.

   more 7 years ago

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