I won't be shopping here again . Two of the staff were chatting and playing on their phones and when I ask a member of staff is anyone attending the checkout she replied "use the self checkout, over there" , I actually didn't want to use the self checkout. When I did use the self checkout it required a member of staff to check something and of course the member of staff who was only 2 yds away didn't want to assist. I called her several times , eventually she responded, looked to see if there was a red light above the self checkout and then reluctantly made her way to me , I can only imagine the stress that must have caused her . All in all a rotten experience and I won't be using that branch or indeed any other branch of boots , again.
Contacts & Location
π Address: Western Avenue, West Thurrock, Grays RM20 3LP, United Kingdom
π Phone: +44 1708 860312
π Website: boots.com
Photos
Reviews
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Andy goode β ββββ
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Ed Parker β ββββ
Went to boots retail park and was served by Jessica in the pharmacy at Thurrock retail park She was very rude and no friendly manner and customer friendly service training
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Pixel B. β ββββ
Came here at 15:30 - pharmacy closed - on a Saturday and was advised it is open until 16:00 on Sundays (???) yeah, something is off
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C W β ββββ
Lunchtime on a Saturday, the shop should have been fully staffed. It was dark inside and the only member of staff to be seen was a security guard. Long queue at the till (no self service) and no one operating the till either. People were dumping their stuff and walking out. Whatβs happened to Boots?
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Brian Hales β ββββ
Useless no pharmacist after 3.00 pm on a Saturday means half the stuff you want you can't buy even tho you don't need a prescription. Staff when asked told me to go to Tesco which is what u should've done to start.
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Harjot Takhtar β β β β β
All the permanent staff, especially Bola from pharmacy are fantastic and extremely helpful.
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Leonchik 999 β ββββ
Hopeless place, pharmacist works in a slow motion to serve as less people as possible...
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GL NK β ββββ
I have very bad experience with perfum staff in that shop. Completely nasty staff not experience at all. No recommend!!! Keep away from that place!
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Bonnie kaur β ββββ
Never ever had issues here, except for today. The lady at the till (Mary) was quite rude in relation to the pronunciation of my name. I went in to pick up my click and collect and as she got my parcel she pronounced my name as Balwinder, when my name is Bhavneet. I donβt mind if she got it wrong but 1) Iβm not sure how she got Balwidner from Bhavneet But 2) itβs okay if you apologise for getting it wrong after I corrected her instead she shrug her shoulders and said βI tried, I was close enoughβ. I donβt think itβs acceptable to say that to someone, thatβs someoneβs name and if you canβt respectfully appreciate that you said it incorrectly then I think thatβs very out of order. Not happy at all. And quite upset.
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Lauren Hardes β β βββ
Store is alright but The store changes itβs opening hours randomly meaning itβs difficult to pick up repeat prescriptions. I went today (Saturday) and the store was open but the pharmacy wasnβt?! So I have to make a third trip as the store was closed randomly during the week?!
New Review
FAQs
What is the address of Boots?
Boots is located at Western Avenue, West Thurrock, Grays RM20 3LP, United Kingdom
What is the phone number of Boots?
You can contact Boots at +44 1708 860312
How can I get to Boots?
You can find directions to Boots by following this map link