Calder Vets in Mirfield

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Reviews

1. Girisankar Kannan ★★★★★

   Very good service. But only open in week days.

   almost 3 months ago
2. zara ahmed ★☆☆☆☆

   I had an extremely upsetting experience at this practice and will never return. During my cat’s appointment, he was wheezing and struggling. At the same time, I received an urgent call from my mother regarding a family emergency, which I briefly answered and immediately apologised for. Despite this, the vet became impatient and dismissive, telling me my cat was “being difficult” and even banging the scales down on his paw during weighing, which I found distressing and unacceptable. When I raised concerns about my cat’s breathing, I was told to “make a video” as if I were lying about his condition. Instead of listening to me as a worried pet owner, I was made to feel belittled and unsupported by the receptionist. Afterwards, I asked to speak with the vet again but was told she was in surgery. However, I then saw her outside the theatre shortly after, which left me feeling I had not been told the truth. This lack of honesty and compassion is completely unacceptable. The RCVS Code of Professional Conduct requires vets to prioritise animal welfare, treat clients with courtesy and respect, and communicate openly and honestly. None of these standards were met in my experience. Instead of empathy and reassurance during a stressful situation, I encountered rudeness, dishonesty, and a complete lack of emotional intelligence. As a responsible pet owner, I expect my concerns to be heard and my cat’s wellbeing to be treated as the top priority. Sadly, this practice failed on every level. I strongly advise other pet owners to think carefully before bringing their pets here and leaving them here unattended.

   almost 5 months ago
3. Narrowgoat21 -scout ★☆☆☆☆

   Seriously need to rethink your secretary. Less head teacher. More care. What an awful, plain old conversation. And jumping to conclusions as if im lioking for free advice. Im sorry for calling. Im sorry my dog has glass in his foot. And ill de register my pet. I'll go elsewhere. Nearly killed a relatives dog without the need to anyway. With a wrong diagnosis. You know. I was concerned about bringing him. Your secretary definitely just sealed the deal. Cheer up. Its the pet owners who are sad not you. Update. I rang animal trust, they were lovely, understanding and didn't just jump straight to tell me what they refuse to do "give advice over the phone" I was asking should I bring him in or not. I wasn't asking for free advice as you so quickly, and rudely presumed. Seriously need extra training. Its about the animals not you. Hes sorted now and no examination fee. DO NOT EVEN CONSIDER. GO TO ANIMAL TRUST at least you're not lining these guys pockets.

   almost 7 months ago

1. Sue Guppy ★★★★★

   Fantastic practice and wonderful kind, caring staff. My dog is terrified of the vets and they treated her with understanding and compassion and she is not fearful now.

   1 year ago
2. Shannan Fitzgerald ★★★★★

   I visited Calder vets in Mirfield today for my bunny. The service provided by the veterinarian and receptionist were amazing. My rabbit was treated by Iwona who was so kind and helpful, and I could clearly see she cared about peaches (my bunny). Amazing service I couldn’t be more satisfied x

   1 year ago
3. Julie Cuthbert ★★★★★

   First time at mirfield Calder vets, normally go to Huddersfield lockwood, mirfield is nearer, and what a lovely vet, dr resi was with my 17 month dog, as it was his booster not been to a vets since his puppy injections, we will continue to go to mirfield

   almost 3 years ago

1. S Jawed ★★★★★

   Absolutely lovely first time experience. Staff were attentive so polite and helpful. I can't remeber the last time actual manners and politeness was used naturally, as I felt with this particular practice. I would highly recommend the Mirfield Calder Vets. The vet was calming and lovely towards me and my animal. Thank you Mirfield Calder Vets

   almost 3 years ago
2. Susan Whitelock ★★★★★

   I have been with this practice for over 25years with all my dogs. Some off the dogs had long term problems. They were always treated with care. I have always felt safe taking my fur babies to this vet practice.

   almost 4 years ago
3. Anthony Horrobin ★★★★★

   Honestly the best vets practise I've ever used. Moved away from the area 6 months ago and have yet to find any vets as reliable, compassionate and caring as this place. Spoke to them today and they even agreed to assist me with a claim I'm working on, despite them not even having us as clients anymore!!! Best vets ever! :-)

   almost 4 years ago

1. Jayne Mckenna ★★★★★

   We have used Calder Vets for many years, firstly with our allergy ridden rottweiler Max and most recently with our rescue lurcher Scooby. The staff are amazing and always go the extra mile to provide quality care. Would never go anywhere else. Very highly recommend!

   more 6 years ago

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