White Cross Vets

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Reviews

1. Moni ★★★★★

   I have nothing but appreciation for these vets, they looked after my 3 dogs fantastically nothing was too much trouble. The receptionists are very friendly, caring and helpful especially Charmaine who was a great comfort to us

   almost 2 months ago
2. Theresa Kuszlik ★★★★★

   I whole heartedly recommend White Cross Vets. Their exceptional expertise, care, compassion, kindness, empathy and communication provided by the friendly, thoughtful, warm and welcoming staff, whilst remaining professional is priceless and second to none and deeply appreciated. From the minute I walk through the door with my dog Gracie, the receptionists Kirsty and Charmaine, warmly greet and welcome Gracie with such heartwarming friendly greetings and attention as if she was one of their own whilst always remaining respectful by asking if she can have a treat and they soon have Gracies tail wagging. Bearing in mind Gracie developed a real fear of going to other vets around Yorkshire in the past due to her various conditions. What stands out with White Cross, is that the receptionists, nurses and vets take time in the first instance, to get to know Gracie with lots of praise and positive regard to build a trust and a personal connection with her at every visit. The staff here make us feel heard and supported, handling Gracie with care demonstrating genuine connections with my dog which in turn gives me trust and confidence that Gracie will be totally cared for and looked after with her best interest at heart.This is deeply appreciated having never experienced this with previous vetinary surgeries in the 9 years I've had my beautiful Gracie, therefore I also feel supported, welcomed and safe in the knowledge that Gracie will be given the best veterinary care possible. The expertise of the vets came to the fore when they diagnosed Gracie with a rare autoimmune disease, which no other vet has been able to do in the past This affects her joints in her legs leaving her disabled hence the buggy however Gracie is still full of spirit, alert and happy doggie overall. Her disability is managed with monthly check ups here and the medication required. Including having her nails clipped which in the past has been a difficult job to do with her fears and sensitivity in her legs , however now Gracie allows the vet to clip her nails which again is a miracle to be seen and all due to the fabulous care and empathy, putting her and myself at ease. White Cross staffs friendly rapport and communication of the vets ability to clearly explain, discuss Gracies treatments and conditions with me and answer any of my questions without feeling rushed and they ease any of my concerns reminding me at each visit how happy and well Gracie is considering her genetic disability which leaves me feeling confident in my own care for Gracie. And to top everything off White Cross have a fabulous monthly payment plan for reduced consultations, flea and worming tablets at no extra cost with repeat prescription reminders, reduced cost for medication nails clipping and more which all in all is the best pet payment plan I have had and also recommend. White Cross are Simply Thee Best well deserving of stars and accolades galore. Truly a veterinary 'needle in a haystack' of a find who I wish I'd found alot sooner however I know whole heartedly Gracie does and will get the best care possible. Thank you White Cross for being there for us I'm truly grateful to you all.

   almost 4 months ago
3. Lillian ‘ ★★★★★

   By far the best vets I’ve ever been too. All the staff here are so welcoming and friendly. The receptionist are so lovely and helpful. I wouldn’t take my pets anywhere else. My dog is reactive at the vets due to fear and stress but the vets are absolutely brilliant with him. I know my cat, Leelee, was in good hands when he was hospitalised and after he got put to sleep. It kept my mind at rest knowing he was being cared for whilst he was hospitalised and even when he was euthanatised. His fur and whiskers were put in cute little glass bottles and his paw prints came in beautiful cards that’ll be displayed on my wall. Thank you to the White Cross Vets team, you guys are the best!

   almost 5 months ago

1. Raseda Motara ★★★★★

   Thank you to all the staff at white cross! Whenever i call to enquire about appointments for all the stray cats i help , they have always gone above and beyond to book in (even when i have to rearrange sometimes) without making the kitties feel less important than our own pets. Shows they are a caring practice. Would definitely recommend.

   almost 2 years ago
2. Daniel Timmins ★★★★★

   We had our cat spayed here. I took our little kitty to the follow-up and the final check-up appointment. On both visits, the staff were very polite and welcoming. I asked a few questions as I had some concerns and the staff were brilliant, all my questions were answered and anything that I didn't understand was explained in detail. Unfortunately, I wasn't there for the initial appointment and handover of our kitty, I was assured that everything went well and the staff were polite.

   almost 2 years ago
3. chris gornall ★★★★★

   I would recommend White Cross vets. Our dog has multiple allergies and the vet Makis is a specialist in this area. He is thorough in his consultation and is really lovely with our dog. The reception staff are always friendly and no problem getting an appointment. They deal with insurance claims very quickly.

   almost 2 years ago

1. Hell Child400 ★★★★★

   Gotta say I have had my boy Pippin (cat) neutered here and while it's a standard operation you can tell the level of care and time given here is very high quality. They take their time to talk through things with you and make sure you understand. The receptionists are lovely and even though they aren't the closest vets to me I think I shall be using these from now on x

   almost 3 years ago
2. Tracey Dormand ★★★★★

   The level of animal and customer care is exemplary. Nothing is too much trouble and I commend the practice. This level of care has also been provided throughout the difficult times we have all experienced. My dog is elderly and has a range of health issues. We are offered both medical and holistic intervention by the practice who will go out of their way to accommodate my pets needs.

   almost 3 years ago

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