Coventry PDSA Pet Hospital

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Reviews

1. Gin Gin ★★★★★

   Initially I wasn’t impressed with our first visit, seemed like a really lack of care/empathy from the vet with very little information given and or questions answered, there was more emphasis put on the fact that our dog may not wake up if sedated next week, again no empathy whatsoever! Fast forward a week & we saw Kathrine, she was amazing! Showed a real care for the job and empathy for the situation, she was able to remove the emotion but still deal with us with care and empathy, answered all our questions and concerns allowing for us to make a decision there and then. Katherine was fantastic with our dog and really put us and him at ease. Thank you for a wonderful service! You’re a credit Re the receptionists, we’ve never had an issue. Let’s take in your consideration that they deal with hundreds of people a day and let’s face it, the general public are just awful! They’re always grateful when we make a donation. Thank you all

   1 month ago
2. Tracy ★★★★★

   Last Thursday, I took my beautiful girl Bailey in to fly over the rainbow bridge, she was struggling quite a lot with walking and in a lot of pain. The reception staff were extremely helpful and caring and the lady vet explained everything to me what was going to happen. I would like to thank everyone who made this journey more peaceful for me and my fur baby. Fly high my gorgeous girl. RIP ❤️❤️

   almost 2 months ago
3. Mozalphas Whiskey ★☆☆☆☆

   Seen other reviews about the receptionist, I dont know how she still has a job! vile! rude, heartless, and is all the more willing to pressure you into a donation than sign you in for your appointment- oh and the way she bad mouths pets and their owners after the emergency line is disgusting! long, dry bleach blond hair and black frame glasses, older. She'll leave you standing there while she picks at her nails for 20 minutes if she feels like it, I've personally heard how condescending she is to panicking pet owners too. "I'm just a volunteer." you are the FIRST face people see, the first voice they hear when they sit on the emergency line for 45 minutes while you twiddle your thumbs. I've had to ask the lovely vets to personally get my boys meds for him because she will keep you waiting forever on purpose if she doesn't like you on that day. needs to be sacked! Had her personally decide to warn everyone who walked in about my dog being a bite risk and to be careful even though my pup was sat nicely and only barked once as another dog jumped on her. she made my girl out to be some monster for no reason! sack sack sack!

   almost 3 months ago

1. Mocha Fox ★★☆☆☆

   Vets are darlings so helpful and caring on the rare occasion my pets need care! Receptionists are stuck up and target you with rude and dismissive behaviour if you don't donate. Never have I ever watched a line of people run through so quickly as then as soon as it came to me both the receptionists sat twiddling their thumbs pretending they couldnt see me and giggling between eachother when I sat down. Extortionate prices now too! More epxensive to buy a toy there than a pets at home! They bad mouth people who call on the emergency line when they hang up, take 7 working days to respond to requested appointments, I've heard it personally, its vile the way they bad mouth clients! Stuck up, rude and need to be swapped out!

   almost 3 months ago
2. Helen ★★★★★

   Absolutely fantastic service allowing for the meeting of my own needs as a woman experiencing disabilities. Thank you PDSA Coventry, from Kaia & Helen

   almost 4 months ago
3. Clare Stacey ★★★★★

   Fantastic service offered by all staff, you can tell they genuinely care about the animals. The only possible criticism being that they are so popular (which of course isn't a bad thing!) and there is currently a national vet shortage, so it can be difficult to get an appointment at times.

   almost 2 years ago

1. preciousdiamond76 ★★★★★

   Exceptional staff, friendly and lovely little lady vet. Hoping she says here for good as she's really what they need... My sphynx babies love it when people are loving and friendly like us. Thank u xx

   almost 2 years ago
2. Millie Grace ★★★★★

   Pdsa are the best always treated my pets with the best care could not ask for more xxxxxxxx it's just plastic in his mouth xxhahaha

   almost 3 years ago
3. Mel Gregory ★★★★★

   Truly amazing place. My dog was poorly and despite having insurance the local vet at Bell Green wanted money first, which I do not have. The PDSA were brilliant, all they ever ask for is a donation. Whether you have £5 or £500 we are all treated equally. Thank you so much.

   almost 3 years ago

1. andy smith ★★★★★

   Great vets for people that have pets and on a low income

   more 7 years ago

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