Worst experience ever. From the moment we arrived it was terrible. The table was sticky. The menu that I received the day prior when confirming our booking wasn’t available. Very few food options and 3 things of the very limited menu wasn’t available. The first salad came and the last person got their food (a cheese platter so no cooking needed) 20 mins after the first person got theirs meaning most people were already finished when she got her food. We ordered truffle fries which never arrived either. The worst part however was when I complained to the manager he raised his voice at me and said no, I was wrong about the menu. That is only during the week (attached see photo of what I received) he was so rude and I was honestly shocked that a manager can act in such a terrible way to a paying customer. I told him that I already complained numerous times to the waiter and he didn’t even walk over and asked if everything was alright. He then said well nobody told him there was a problem (again that’s your team that is not good) when the waiter said no she did tell him there was a complaint. All in all an absolute terrible experience and very disappointed in the manager.
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Reviews
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inge du plessis ★☆☆☆☆
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Marcelle Hoffman ★★★★★
I love this small hotel. Our room was huge. We chose the one with the outdoor patio. It had two windows looking out over a patio. The bathroom was large enough for 2 people and had a beautiful glass roof that allowed for lots of light. I love the decor theme of the dark paint, the coffee bar in the room and the closet was a bit small but sufficient for staying a short time. The bar/restaurant was designed very nicely with dark colors and the couch near the door in front of the fireplace was a fabulous idea. We went twice in a row. The prices are reasonable, and the food was good. We had fish and chips and split it among 2 people. The general manager was there all day and into the night working hard. He was attentive to us and other guests and even filled in as a waiter and bartender when the bar was busy. I love this place and do recommend it for anyone staying in the area. Our room was extremely quiet, and the location was perfect, out of the hustle and bustle of Windsor.
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R H ★★★★☆
Did not stay , just had food. Waiter forgot to write down the order for one person and this greatly delayed that person receiving their food. However , Food and cocktails were nice
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amanda tunbridge ★★★★★
Amazing place to visit. Open fire and very warm and happy atmosphere. Staff are are amazing especially the gym and floor staff. The general manager Jon made us feel very welcome. You must come here and enjoy the atmosphere of a local family friends restaurant!!
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Andy Parsons ★★★★★
Brilliant stay and meal. Booked the room first, intrigued by the cocktail boutique. Decided we'd eat there too. Food was excellent, my wife had the cauliflower steak which I sampled. Possibly the best veggie meal I've tasted. Cocktails were excellent, highly recommend the Eton Mess cocktail if you like a sweet cocktail. Room was clean and tidy with all the facilities we needed.
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Chris Longstaff ★★☆☆☆
Went on a Wednesday night that turned out to be a curry night. We wouldn't have stayed except the rain was very heavy and we didn't want to get another soaking looking for an alternative. Mistake. The selection was limited, which would be fine except the restaurant didn't even have enough for the handful of diners that were in there. We had the last squid so the table next to us couldn't get their choices. No pappadums available at all. The starters were ok. Beef vindaloo main was disappointing. The people who I was dining with said the chicken tikka masala was more like chicken korma. Finally, given the number of diners and staff, the service was meh. Also the manager seemed to talk to another table or 2 but for some reason completely ignored us. I'd choose one of the several better options in Windsor and Eton for Curry. Not sure what the regular menu is like but avoid on curry night.
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Anne Chadwick ★★★★☆
We chose here as the location great....only 5mins walk to Castle & on a fab street with restaurants/ pubs. On arrival given a welcome drink which was a lovely touch. Room was a good size but we were on the front & noisy from the street. We had a few little issues with our room but Manager John & his staff sorted it ASAP ...all staff very accommodating / lovely. Thank you.
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Selina Gomez ★★★★★
Absolutely love this place!!!! Definitely the best bar and/or restaurant I've been to in Eton and Windsor! I have been here so many times now with so many people. The staff are always wonderful, it is honestly up there with the best service you could probably get anywhere. They are always so accommodating. I have even turned up there with a party of 17 people and they have managed to accommodate us at short notice! The cocktails are delicious and so is the food. I would recommend the "Eton mess" cocktail, it is both delicious and beautiful. The bar itself is also so beautiful and chilled. I would recommend it as a place for a date as it is quite romantic. The staff are so friendly and so happy all the time, and the owner is also there often and is also so welcoming! Says a lot about a place! I go there often and will continue to go there every time I'm in Windsor and Eton and now all my friends and family make a point of going there too :)
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Keith Churches ★★★★☆
Excellent service. The meal wasn't the best Sunday roast we've had, but I think the chef just had a bad day. The friends we were with confirmed that it is normally much better. Our comments to the waitress about this were dealt with exceptionally well. For a pub, they have a great selection of wine, a great selection of gin & cocktails I would go here again.
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FAQs
What is the address of The Eton Mess?
The Eton Mess is located at New College, 55 High St, Eton, Windsor SL4 6BL, UK
What is the phone number of The Eton Mess?
You can contact The Eton Mess at +44 1753 865516
How can I get to The Eton Mess?
You can find directions to The Eton Mess by following this map link
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