The Grosvenor Snooker Club Bar, Pub in Leicester, Syston

Reviews

1. jacqui palmer ★★★★★

   Lovely friendly place and lovely food .

   almost 7 months ago
2. Annette Howett ★★★★★

   Really good venue for relaxed wedding reception. Nice big private room with plenty of seating and tables, plenty of space for the kids to run around. Well stocked and reasonably priced bar in the room with smiley polite and proficient staff. Parking a little challenging for daytime functions as bays /on street parking restrictions apply but would be fine for evenings . Would recommend tho , very accommodating place.

   1 year ago
3. John Bowman ★★★★★

   Lovely club for darts, pool and snooker or just a relaxing drink. Car park ok but not big enough for the amount of people who used it the night cwe went. Good staff, very clean

   1 year ago

1. Mike Green ★★★★★

   We held a wake in the function room at the Grosvenor, and everything was five star, the bar staff were lovely and efficient, the food was excellent and the facilities were spotless. Steph arranged everything for us and she was really helpful and friendly.thanks to you all xxx

   1 year ago
2. Vijay Rathod ★★★★★

   Amazing place to have a drink and play pool or snooker good atmosphere defo will come again with the family

   1 year ago
3. shirley north ★★★★★

   Staff were very helpful and friendly. We had a celebration here. They did the catering for us and it was very well done. Very pleased with all of it.

   almost 3 years ago

1. Click Trips ★★★★★

   We used The Lodge at The Grosvenor for our 2023 brochure launch, the staff were brilliant and the venue itself is very clean, modern and stylish. Thank you for hosting us on what turned out to be a very successful event - highly recommend.

   almost 3 years ago
2. Kim ★★★★☆

   Great place for a party Staff lovely. Cleaned the tables etc toilets nice . Would have gave it 5 stars but was an awful smell in the lounge get some air fresheners in there !

   almost 3 years ago
3. julie radford ★★★★★

   Met up with family and we were impressed. Staff are lovely, prices very reasonable. This place is definitely worth a visit

   almost 3 years ago

1. Nathan Weetman ★☆☆☆☆

   Parking fines, rude staff. I've been a Grosvenor customer for many years, though I don't go as often as I used to due to moving away. I made a visit in October and received a car parking fine a couple of weeks later. I rang the Grosvenor and asked if there was anything that could be done, but first I was met with snarky, passive-aggressive comments about how I should've seen the "obvious signs", before saying there's nothing they can do and I should send the fine company a bank statement. I appreciate I didn't follow the procedure but there was no need for snarky rudeness. There are signs in the car park - but ANPR was brought in after my last visit, and the sign headline is "CUSTOMER CAR PARK" only the smaller text underneath mentions registration. Most people don't go around meticulously reading every sign past the main headline at a place you're already familiar with. I guess I'd assumed it was the standard "customers only" sign like in the past. Also, your website makes zero mention of any requirement for registration. Most places have a more obvious sign at the bar or even ask you directly when you come in. There was no need for it. I'll also point out the fact you've hired a company (Civil Enforcement Ltd) with a very negative reputation, with a long history of unethical behavior and scare tactics. You're also clearly powerless to intervene for your patrons. Maybe you should have a review of your processes before being snarky to paying customers. I'll be avoiding you like the plague going forward.

   almost 3 years ago

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