Vets4Pets - Bristol Imperial

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Reviews

1. Trudy Tallo ★☆☆☆☆

   Knowledge is king. Unfortunately as a new pet owner used this company for my cockapoo to be spayed. Unfortunately the procedure couldn’t happen as her teats were swollen. BUT instead of calling me to pick up my dog and come back in 2wks or so they decided to do hormone test which the dog didn’t like so the sedated her without consulting us. My dog was so scared from the ordeal that she was sick and had diarrhoea. They said it was from the sedation. When I collected my dog 8hrs later she was covered in her own poo and sick it was disgustingly. They then tried to charge me £400 for having nothing done.. £200 for sedation that I didn’t agree with hormone tablets to dry her milk and special food to calm her stomach. I have never experienced such awful care. My personal opinion it was all about trying to make as much money as possible. I have only covered the basics of the ordeal I could go on more. My advise is to find a independent caring vet that are not part of money targets to meet

   almost 4 months ago
2. Samantha Brown ★★★★★

   Welcoming reception team and a really lovely vet . My cat is incredibly anxious and she really took the time to calm her . Very efficient , professional and no hard “up sell” unlike like my last vets . The only downside is that the reception is small and it was super busy with a lot of dogs .

   almost 5 months ago
3. Shelley Dawe ★★★★★

   We unfortunately lost a beloved family pet to age related issues this weekend, but the staff at Vets4Pets Imperial Park were so amazing throughout the day. We felt so supported, with the staff doing everything possible to make sure our beloved pet went quickly and peacefully after we had plenty of time to say our goodbyes. Many thanks to especially Ana, who was amazingly patient and caring. You helped us through a really difficult time. I am very happy that my other animals will be cared for very well here.

   almost 11 months ago

1. Holly Jenkins ★★★★★

   Vets for pets imperial have been the most fantastic support for us since we decided to bring our Wezley into our family last year. Wezley is our first ever dog and the whole team at vets for pets have been so amazing from the beginning. we started our relationship with a puppy pet plan and since then there has been quite a few visits for different reasons and every time the service we received has been just fantastic. The whole team are super friendly the receptionists are so welcoming and there communication really is fantastic. As for the nurses and vets they all know our Wezley well now and always make the examination process so smooth and easy, they allow Wezley to give them cuddles straight away as he is a very affectionate breed before having to administer or examine him. (They give him yummy treats too for being good boy) They always recommend really useful tips too. There form of communication really is great they use WhatsApp now which I find really useful. I would highly recommend them and actual feel really lucky to be a part of the vets for pets imperial community. Thank you for everything you do for us we our truly grateful!

   1 year ago
2. Jarek Kubala ★☆☆☆☆

   My cane corso had a very expensive surgery for a condition called "cherry eye". 8 days after surgery cherry eye came back. Vet told me she needs the same surgery again and I will have to pay the same price again. From my point of view I paid them for fixing my dogs eye. They didn't do it properly and wanted me to pay the full price again for another surgery. How would you call it? Joke? Rip off? Something to consider if your dog needs an expensive surgery.

   almost 2 years ago
3. Leandro Silvério ★★★★☆

   That is the only place in Bristol on which you can find the cat sand from PETS AT HOME that will not make your flat stink. Other sands are a waste of money. Moreover, great place for pets care. All the stuff you will find in here.

   almost 3 years ago

1. Sophie Harwood ★★★★★

   Everyone was very friendly and helpful. Answered all our questions, even the really random ones. It really put us at ease. It would be nicer if the waiting area was more secluded/quieter to make it less stressful for the pets

   almost 3 years ago
2. Ana Taboada ★★★★★

   We have a year-and-a-half golden retriever and have been to the vet about half a dozen times. We had left disappointed multiple times since the vet tried to get rid of us quickly, looked at our boy for a second and then prescribed lots of things; charged a fortune... we wanted to change the vet, but because so many vets aren't taking new patients, we didn't. Today we had an appointment with Gabriel Roig, who was just great! He gave us enough time, checked our dog thoroughly, and told us the cost of treatment and tests before going ahead with any of it. He took his time and answered all our questions. We won't be changing vets. We would highly recommend him.

   almost 3 years ago
3. Charlotte Johns ★★★★★

   Visiting the vet is normally a stressful experience, however, this visit was calm due to being able to wait outside and being called by the vet when ready. The vet was brilliant and very understanding of our situation and was able to give us a very satisfactory outcome. The receptionist was also brilliant, and incredibly helpful and understanding of having an anxious pet, both when I registered my dogs and when we attended the appointment. Thank you.

   almost 3 years ago

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