Giltbrook Fish Bar Restaurant in Nottingham, Giltbrook

Reviews

1. Tom Tom ★☆☆☆☆

   Food was cold on arrival and wrong staff where rude and arrogant avoid at all costs

   almost 9 months ago
2. Barry ★☆☆☆☆

   Absolutely dreadful. Some silly sausage doesn’t understand that when I said a “plain doner meat and chips” that I wanted no salad and NO SAUCE. Got home the first time and had garlic mayo on it. Called back and was told to return to the shop and they’d replace it for me so I drove back and gave them my food to replace. Whilst they were preparing my replacement a woman started questioning me talking about “it doesn’t even smell very garlicy” to her. After I got my replacement I came back home and opened it to find it covered in mayonnaise so called the shop again. They said they’d replace it again so I drove back to the shop, AGAIN, and handed them the wrong order. Whilst they were replacing my food for the 2nd time 2 of the woman decided to try and berate me that I should’ve ordered it and said “no salad and no sauce” rather than just saying “can I have it plain” as apparently to them plain means plain mayonnaise. The man on the phone was very apologetic but I wasn’t offered any form of compensation nor even apology for such shocking service. And when I finally got home to eat my food I took 5 bites of my doner meat and felt sick due to the amount of grease that it was sat swimming around in. The chips weren’t cooked through properly so I bit into a soft chip to find raw potato in the middle of it. So just a quick warning don’t waste your money as after my experience I think I would’ve rather shared my dogs food than waste my time driving to the shop 3 times and then feeling sick after 5 mouthfuls. Absolutely shambolic.

   almost 2 years ago
3. Richard Pearce ★★★★★

   Had many meals from here this year and they've been delicious every time. The team are always friendly and efficient. Great quality fish and chips. Their kebabs are also excellent.

   almost 2 years ago

1. John-Paul Stevenson ★★★★☆

   The staff here are great, have a good level of service, are friendly, professional, and fun to talk too, quiet happy to engage in friendly banter making for a great atmosphere. The fish was delicious, curry sauce was good, and some of the chips could have done a little longer in the fryer. My daughter didn't enjoy the battered sausage, but I thought it was OK. The pizzas I've had from here in the past were tasty, and the kebabs were very nice.

   almost 3 years ago
2. Madeleine Buchanan ★☆☆☆☆

   So, be prepared for the phone call, you will need to be patient. The man who takes your order runs your nerves by asking for your phone number ten times, never getting it right, then saying it does not matter. Further, he constantly calls you mate, which is really annoying. I finally ran out of patience with the guy and closed the phone. This has happened several times and I’ve just had it with the lack of professionalism and the basic lack of customer service skills. For a business that has been on this site for 100 years, they have learned nothing about making the transaction smooth and uncomplicated.

   almost 3 years ago
3. Carol Martin ★★★★★

   giltbrook fishbar is the best chippy in Nottinghamshire , everything you order from this place is beautiful and quick delivery , never go anywhere else ..

   almost 3 years ago

1. Sean ★★★★★

   Easily the best pizzas in the land by far

   almost 3 years ago
2. KCRCR ★★★★★

   Lovely Cod and chips. Large portion cooked fresh and a bargain price of £7.30

   almost 3 years ago
3. Rob Bryant ★★★★★

   This is our favourite Fish and Chip shop in the area. Fresh fish and piles of chips. Parking can be tight down the side street, especially on a Friday night.

   almost 3 years ago

1. Paul Page ★☆☆☆☆

   Worst kebab I've ever had. . . .and I've had a few! Meat was barely cooked, chilli sauce was sweet with a bit of a kick and when I order a kebab I don't expect to have to put it together myself, the pitta wasn't even sliced!!!

   more 9 years ago

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