I have entered this shop many times over several years - very disappointed that there has never been any staff interaction with me. On my last visit, there were 3 staff members, who were having there own personal conversations, but there was no communication with me - a simple " hello " would have been lovely, for a change or even an interested enquiry about what I was searching for. I have previously bought lovely footwear from Blunts online, as I am unwilling to accept poor customer service / lack of welcome. Luckily, Willenhall in general is a great friendly place, but this shop lets it down - people enter to spend money, not to be ignored - what a shame!
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Reviews
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Kerl Gage ★☆☆☆☆
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lynsey Loo ★☆☆☆☆
Really upset by the service in here by a lady who i think is the manager. I was going to spend a fair amount of money however after arriving and being told my son doesn't need more shoes then making a comment about how I was heating my sons bottle I felt massively judged and very upset so myself and my partner left. As a retail manager I was shocked at this service and I will not be returning, I will visit clarks website for the 4 pairs of shoes I am going to buy.
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Dash Dash ★☆☆☆☆
Appalling experience which was extremely shocking, due to purchasing my children’s school shoes here, every year for the past 8years, at least. I went in at 16:15 with my children and told them to choose a style they would like. I was asked how many children would need shoes, I responded with all three, to then be told that 15 minutes would not be enough time to purchase. I left quite frustrated, and was asked upon leaving, if I could come back in the morning, to which I responded no. I returned immediately to ask if the shop accepted Google reviews, to be met by an obvious shocked response, and reasons as to why I couldn’t served, along with the option to then be served by multiple staff. Quite bizzare that a remedy was offered after a quick mention of a review. EXTREMELY dissatisfactory, disappointing and a damned right inconvenience.
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Jason Davis ★★★★★
Thankyou so much for treating me nicely i really loved the service here and for sure I will visit again especially vanessa and Lucy they both treated me really well I will surely recommend this place to my friends and family... Thankyou.
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Devanshu Chauhan ★★★★★
Lucy was so great and was very polite while helping me..I will be buying shoes for my family from here. Thanks~
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Natalie Cook ★★★★★
Fantastic inalways come here for my kids school shoes. They always have Fantastic range and friendly customer service lovely little shop
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Tescocarrierbag ★★★★★
Loverly staff. Helen the manager is brilliant and freindly
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Anne Amison ★★★★★
I was desperately searching for ankle boots in Walsall. I needed to go to Willenhall and found Blunts. I was able buy something a bit quirky that fits like a glove for only a little more than a chain shoe shop, and with excellent personal service. I'll be back!
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Margaret O'Callaghan ★★★★★
Helpful knowledgeable staff - reasonable prices.
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Mark Humpage ★★★★★
excellent service very happy wasn't just about getting my money made sure my girls shoes was perfect highly recommended
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FAQs
What is the address of Blunts Shoes Willenhall?
Blunts Shoes Willenhall is located at 30 Market Pl, Willenhall WV13 2AA, UK
What is the phone number of Blunts Shoes Willenhall?
You can contact Blunts Shoes Willenhall at +44 1902 606781
How can I get to Blunts Shoes Willenhall?
You can find directions to Blunts Shoes Willenhall by following this map link