Next

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Reviews

1. Emma McGranaghan ★☆☆☆☆

   Their collection point is an absolute joke. It says they aim to have your parcel within 3minutes... sometimes youre waiting upto 20minutes, sometimes the parcel isnt where its meant to be and other times the system says the number has gone in and it hasnt. Nothing but issues with collection at this store

   almost 3 months ago
2. Kathleen M ★☆☆☆☆

   Collection point was full of people waiting, like myself. I had checked in on the pad, but people who went to the counter were served first. I waited 45 minutes and left. One young assistant was ambling around, not trying to hurry at all. When I returned, same scenario, so I checked in at the counter instead and was served immediately. Maybe the pads weren't connecting, but a bit of communication from staff would have been good. They seemed overwhelmed.

   1 year ago
3. The Travelling Camera ★★★☆☆

   Home department has some nice products but some are way too expensive. No decent bedding for teenagers. Good lighting selection. Big skincare department with body washes, sprays etc. Love the cafe at the back of the store. Nicely hidden and not as mad busy as other places in Abbey Centre.

   almost 3 years ago

1. Jennifer Ferguson ★★★★★

   Went here to find a dress for a graduation. Found it within minutes and was priced reasonably. A lot of sizes not in stock but staff can order in for you. Well kept shop with super helpful staff

   almost 3 years ago
2. Michael Hyndman ★★★★★

   Took my son to Next at Abbeycentre to buy a suit for a day at the races. Great selection of styles. Good fitting rooms, spacious shop. Best of all was the service from a lady named Lyndsay. Despite being very busy, nothing was too much trouble for her as she advised my son on style, fit and even contacted another branch when his size wasn’t in stock. Highly recommended.

   almost 3 years ago
3. Dave McIlveen ★☆☆☆☆

   Just can’t get the staff these days, what happened to customer service? I went in to collect a directory purchase for my wife, and of course no one around to help so I went looking for someone. When I ask did he work for Next he said he did, I could of got blood out of a stone quicker. I then ask if he could help me and responded with the answer “what is it you need” and followed by a sharp “just give me a minute”. Well looks like Next are not investing time in their Customer Experience training. This isn’t the first time I have received bad attitude service from this branch.

   more 6 years ago

1. STEPHANIE MURPHY ★★★★☆

   Next at Abbey centre has so many positives from its layout, lighting and overall service. I love the home section as it is always up to date on the latest interior trends. They always have striking colours and picturesque furnishing in store. The coffee shop is also a plus to settle yourself after a busy day of shopping although I have to say it is a little over priced. Overall I've never really had a bad experience in the shop ad staff are friendly and helpful there's no long ques and you can easily find what your looking for.

   more 7 years ago

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