My phone needed a charge and I needed a break, so I dropped by my favourite cafe in Nottingham. It's perfectly placed not too far friend my favourite shops, and the coffee and food is always top notch, just like the customer service. And today was no different, I'm always happy to stop by Cafe Nero
I often go here and it's always good coffee and good service. However the last twice I've been the upstairs seating area has been really really hot so haven't felt as comfortable as usual. I assumed the first time there was a problem with the heating but it was like a Turkish Bath again this morning.
I usually enjoy Caffe Nero but I wish there was more consistency with their brews. A cappuccino should have approx 1cm of milky froth on top, not a thin layer! Wilfred was upset but we still enjoyed the coffee
I got a free large latte as my stamp card was full. Staff were nice, not over friendly. People who go there alot will know the layout but I didn't and so sat in the front. There's more seating at the back and upstairs. Toilet needs attention as things are broken, not sure whose job it is and have bern ignored in past so told nobody.
Friendly service, but the place doesn't seem to get cleaned much during the day. Tables left dirty with rubbish. The plus side is there is free wifi and plenty of seating areas for a relatively small shop.
Plenty of seating, seasonal special hot choc was great.
I've been coming here often over the past couple of years and have since got to know a few members of staff. They are all super nice and I've witnessed them handle really busy circumstances and technical faults in a great manner, in particular Becky who is lovely and chatty. I look forward to grabbing my Mocha Frappe and Chocolate Muffin every Saturday before work/on my lunch break ;) I will miss coming here so often but won't hesitate to grab that muffin whenever I'm in town! Thanks guys
My mum and I went to Caffe Nero hoping to have a nice experience however our experience turned out to be awful! The AC was on even though it was quite cold outside, there was no space to sit downstairs and we had to wait 10 minutes just for the staff to heat some soup and pasta! We were unhappy to say the least... Especially when another customer was served before us despite us making the order first... Wouldn't recommend as the staff didn't seem very helpful, especially to disabled wheelchair users as we had to ask someone to grab the door when my mum and I wanted to head out.
Caffè Nero is located at 19 Bridlesmith Gate, Nottingham NG1 2GR, UK
You can contact Caffè Nero at +44 115 950 0911
You can find directions to Caffè Nero by following this map link