White Rabbit Teahouse Internet Cafe in Nottingham, West Bridgford

Reviews

1. Victoria Williams ★★★★★

   White Rabbit hosted an afternoon tea for our family today to celebrate my daughter's and husband's birthday. There were 14 of us in total, 4 children and we all had an excellent time. The food was amazing, I'm GF and the afternoon tea choice for myself included a gf sandwiches, scone and cakes, all delicious. Just want to thank the staff so much for their effort, they really did a great job.

   1 year ago
2. Elizabeth Clarke ★★★★★

   Having seen this review I feel compelled to write my own. I had a private party for a birthday a few weeks ago and I have to say it was absolutely brilliant. The venue hire charge was explained in detail verbally and in email so I was fully aware of the costs, as essentially we were hiring the whole venue and they were closing to the public on a usually busy day for them. There was a full team of staff, who allowed us to decorate the venue and were on hand for everything we needed. The afternoon tea was excellent, alongside an absolutely gorgeous celebration cake. Thank you so much White Rabbit, you did a wonderful job and I would recommend you to anyone.

   almost 2 years ago
3. Charles Steele ★☆☆☆☆

   About two months ago, my wife and I ordered two birthday cakes for my 70th birthday tomorrow. We were told that they could be decorated to our specification and the order was duly written down by the girl at the counter. Upon calling to pick them up this morning, we were told that there was no record of the order We then rang the owner who offered to deliver them (without decoration) 'in her own time'. The conversation quickly deteriorated after that, so we had to look elsewhere for cakes. Totally unacceptable service and will never use again.

   almost 2 years ago

1. Maggie Wicks ★★★★★

   I hosted a baby shower here for my daughter on 25.11.23 and we all had a wonderful afternoon. The food was delicious and the presentation of everything beautiful. There were a couple of dietary requirements which were sorted in advance and on the day the staff were totally professional, and ensured we had the best afternoon which we did! Many thanks for all your hard work and would definitely recommend and return in the future.

   almost 2 years ago
2. Maryanne ★★★★★

   I hosted my baby shower here 02.07.23 and they did an amazing job. A few of us had dietary requirements and they checked beforehand the more specific details then on the day made it clear again - they didn't scrimp on any products and you couldn't tell any difference between the afternoon teas with dietary requirements. Considering it is quite a small space inside they accommodated our group of 14. There wasn't really any space to decorate but this was explained beforehand. Produce was good quality, hand made on the day. I will definitely be returning. A massive thanks to all the staff for their attention and service!

   almost 3 years ago
3. Scott Atchison ★★★★★

   Perfect place for a family get together. Booked afternoon tea for my family and we're warmly welcomed by all the staff. The afternoon tea was fairly priced and tasted great. Lovely coffee too! Will be back

   almost 3 years ago

1. Molly ★☆☆☆☆

   For what should have been a lovely occasion celebrating a baby shower this was sadly tainted negatively by the awful service received. Staff members were not helpful and presented as rude, from unwelcoming arrival to packing away whilst the room was still within it’s hired period. Also the afternoon tea was mediocre and to poor standards. Overall completely disappointed, considering the cost of the room hire in addition to afternoon tea per person- expectations were not met.

   almost 3 years ago
2. Lauren Smith ★☆☆☆☆

   I had my baby shower here. Paid £100 per hour to rent out the cafe privately aswell as £25 per head for 26 people for afternoon teas. Received 6 stands of afternoon tea for 26 people. Like a tiny buffet. The staff were so rude and not accommodating in the slightest. They didn’t ask anyone if they wanted a drink, remove empty plates ect. And they also aloud a woman with all her bags and coat on to walk through the party for a take away coffee! After it had been rented out privately for an event. They told me a day before the event by e-mail their prices had risen £2 per person after prices had already been agreed and they emailed me on the day of the event 2 hours before to say I couldn’t come any earlier than 15 minutes to set up (decorations) after it had been agreed for weeks I would be there an hour - 40 minutes before to set up as they were closing early. The staff member wasn’t having any of it and said I must come no earlier than 15 minutes before however, I got there half an hour before, it was totally empty, 3 members of staff on and nothing to be done! All 26 people were disgusted with one of the staff members attitude. They even chased me down for 2 50p drinks added on at the end even though hot drinks were supposed to be complimentary and the cafe had earned just under £1000 in 3 hours from this party. DO NOT have a private event here! And be aware a £20 afternoon tea may be 2 sandwich fingers and a cake per person!!!

   almost 3 years ago
3. Laniah Bryan ★★☆☆☆

   Customer service was very poor and prices are extremely high for what you get. The afternoon tea was £20 per person with unlimited coffee and tea. Not once did anyone come to our table and offer us a tea or coffee you had to go up to the desk and ask. Wouldn’t go again.

   almost 3 years ago

1. Claire Barwick ★★★★★

   I quite like White Rabbit. Their service has been lovely every time I've gone. Their tea and cake are good. Great scones. Good food options although not a lot of options. I like their atmosphere and they sell a few extra goodies which I like. Coffee is not great but I guess it is a tea house so can I blame them?

   almost 3 years ago

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