La Mon Hotel & Country Club Lodging Business in Newtownards, Belfast

Reviews

1. Gerard Casey ★★★☆☆

   Went for Halloween Sunday carvery. There's better options available elsewhere. The receptionist was rude upon arrival which probably set the tone for the rest of the meal. A tall male manager and the chef said hello with a smile which was a plus. It's evident some staff really want the place to work, with a little help, slightly better food choices and a bit of staff training the place will be better

   almost 8 months ago
2. Jen Hen ★★★★★

   The only thing we didnt appreciate was the dinner service as it was slow and quite a few mistakes were made even though they werent overly busy, however the breakfast food and staff more than made up for this. We thought it was a lovely hotel with a brilliant room, with very tasty food and was overall reasonably priced, had a lovely time and all the staff were super friendly and helpful especially Gillian and Tracey. Spa facilities were also brilliant and special mention to the massage therapist Diana. Will be back for sure!

   almost 8 months ago
3. Daniel Pritchard ★★☆☆☆

   Service was pretty mediocre for a supposedly finer establishment, food was pretty good but not outstanding again for what is expected from the hotel. The event was good fun with a talented Motown group and we all had a good time with the music however it started really late for an elderly audience and I found even being younger I was too tired to enjoy it

   almost 8 months ago

1. Coke Orellana (Coke) ★★★★★

   Great hotel, and I love that it's kid-friendly, with many families with small kids around. Starting with the room, it's a great space. The temperature is perfect – not too hot, not too cold – and it's late October. The restaurant was fine. The food was good, and the staff was great. They had a Halloween event this weekend, and it was the highlight of the hotel. It was just amazing! The kids loved it, and we did too. There was a Halloween disco and then a pumpkin carving with a bouncing castle. Such a great time! I love this event and we will definitely come back for more.

   almost 8 months ago
2. Jennifer Kissick ★☆☆☆☆

   On arrival (approximately 17:30), following a service at the local crematorium, I found the receptionist to be very rude, demanding to know if we had booked. We explained that we made the decision following the service to go somewhere to have coffee and a catch-up. The receptionist told us we couldn't sit in the bar/restaurant as they had bookings (we didn't have a problem with that). We were able to find enough seats in the foyer. When we left 1 1/2 hours later bar/restaurant was still empty. The bar was unattended for several minutes and they told us that they would bring our coffee to us. Several minutes later, following other people in the group getting their drinks. I went back and was abruptly asked "can I help you" I replied that I was wondering when we would get our coffee? The response was we're just putting on the shortbread. The coffees were sitting on the bar getting cold. When the member of staff eventually brought them out she banged them down on the table, returned with the shortbread and banged it down on another table without any comment. This venue on arrival looks very appealing. Unfortunately all the staff that we encountered let this venue down.

   almost 9 months ago
3. Jacqueline Lyttle ★★☆☆☆

   On initial entrance, the hotel looked clean and modern, the outside could certainly do with an upgrade. This is most definitely not a 4 star resort and is a 3 at best. The swimming pool area was so disappointing. It is was so dated, it certainly didn't feel part of the hotel 4 star hotel experience. The sauna and steam room weren't warm either. The changing facilities had broken tiles on the floor of some of the showers. We ordered a cocktail and this was poured from a pump, not even a proper mixed cocktail at £8.50 each. I would not recommend or return.

   almost 3 years ago

1. Louise Mcconnell ★★★☆☆

   Didnt actually stay here but went for the Sunday carvery. A decent selection of starters, mains, and desserts which, in the main, were served to you by staff. However the actual area around the carvery was very small which meant that at times it got quite congested. The dishes were not labelled which would have been helpful! Food was good but main dishes were warm not hot. Staff friendly but not overly efficient- had to ask for coffee/tea. Overall a nice Sunday lunch but there is room for improvement.

   almost 3 years ago
2. Tracy R ★★☆☆☆

   Booked for the Boxing Day Carvery. The staff were great and extremely pleasant. The soup starter was meant to be Cream of Vegetable but it was like drinking green water, I was really shocked at this. I ordered a vegetarian meal, I was given a stuffed Pepper which I thought was really tasty, I was however very surprised at the lack of fresh veg options and like others have commented the food wasn't hot. The Yorkshire puddings were dry and tasteless. The selection of deserts was however fantastic. Our first round cost well over £30 for 2 wines, 2 West Coast Coolers and a Fruit Shoot. I then ordered a bottle of white wine to share which was £30, seriously?!? How can those prices be justified. Absolutely wild.... We have been coming back and forth to this hotel for years but I'm honestly considering looking into somewhere else for next year. It's a real shame because I know just how good this hotel is capable of catering for a large amount of people.

   almost 3 years ago
3. claire mitchell ★★★★☆

   I would give 5 stars for the Christmas Dinner alone, it was beautiful. I knocked a star off because we ordered extra gravy which never came and I ordered turkey no ham and got given ham. There were only 3 tables including ours the entire time (10 people total) so wasn't busy at all. The restaurant was dull to say the least, could benefit from a few decorations or a wee Christmas tree. Reception area is gorgeous tho with a big tree and fireplace for photos :) and the staff were lovely.

   almost 3 years ago

1. Ann Jeffery ★★★★☆

   Having read awful reports about the hotel I wasn’t looking forward to coming. I was on a bus trip & have to say I enjoyed my stay. The bedrooms we were in were big & very clean. The evening meals were lovely, the best I’ve had in various hotels on bus trips - 3 mini starters including soup on a plate & 3 mini sweets as well as lots of meat or fish for the main. Complements to the chef. The staff were great too. The only drawback was the prices at the bar - cheapest bottle of wine £27.20. If the prices had been less we’d have drunk more! Also no evening entertainment & the hotel is in the middle of nowhere so you can’t even walk to the nearest pub wherever that is.

   almost 3 years ago

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