I found this pharmacy one of the best so far, the staff's are unique, very good, they listen to your and try their best to help you out. I love them for that. Keep it up.
Despite other reviews I've found this pharmacy very helpful over the last 5 months. I collect my medication weekly and they text me each week when it's ready. Normally it's my GP who let me down and not the pharmacy.
They don’t even deserve any starts but I am still generous to give them one, I am very disappointed with the service at Well Pharmacy Chilwell. The pharmacy is disorganized, resulting in long wait times for prescriptions even when they were sent in advance. The staff’s unprofessional and rude demeanor adds to the frustration, making visits stressful and unpleasant. Reliable service and courteous interactions are crucial in a pharmacy, and Well Pharmacy Chilwell has consistently failed to meet these standards. I hope they take steps to improve their efficiency and customer service…Good Luck to others !!!
Very rude lady who answered the phone to me! I usually order my repeat prescription via the app ( I was having trouble doing that), mistakingly called to see if I could get help and order though pharmacy. Aware I couldn’t but the lady didn’t need to be so rude, didn’t even say hello politely or point me in the direction I needed to go to get my prescription. Will not be using again. Why work for a health care industry if you’re so rude and u helpful if someone is mistaken? God forbid you’re an elderly person unsure of where to order prescription, or young and only done it a few times!!
Terrible.pharmacist is excellent however the staff around him are poor. Trainees that Don’t know what there doing. Established staff Seem to hide. Super long waiting time. My advice organise a different pharmacy to collect it from. Waiting times unacceptable.
Always queues of 4-5 people waiting outside, so was delighted when no queue. However pharmacist gave me someone else's prescription and it was only because I paused to check the contents that he realised and swapped it for the right one. Then it turned out that my prescription was incomplete. Previously have had a (different) very rude pharmacist shout questions from the back of he store to me, whilst other customers are also in the room.
Would give 0 stars if I could. Horrendous waiting times standing up. Even if you’ve queued for 30 minutes, and you need your medication that day, if it gets to closing time then tough luck. Patient safety put at risk. Do your health a favour and go elsewhere.
They were short staffed, fine, they couldn't open and it wasn't his fault. But don't wait 25 minutes after it was meant to open to come out and tell people. And then don't just put up a sign. At least come out and explain. And maybe apologise for making elderly people and people with crutches wait standing up.
Well Pharmacy is located at 81 Bramcote Ln, Chilwell, Beeston, Nottingham NG9 4ET, UK
You can contact Well Pharmacy at +44 115 925 6607
You can find directions to Well Pharmacy by following this map link