The Drake Hotel Lodging Business in Plymouth

Reviews

1. Jess Payne ★★★★★

   We had a lovely 1 night stay in a beautiful spacious family room. The lady who welcomed us was so friendly and couldn’t do enough for us & our children. The room was great, clean & spacious for the 4 of us. Location was perfect for our trip to Aquarium & winter wonderland. Breakfast in the morning was lovely plenty of choice made to order. Thank you so much for a wonderful stay.

   almost 7 months ago
2. Sue Heath ★★★★★

   The hotel, bedrooms and dining room were spotlessly clean. The front of house staff were warm, welcoming and very helpful. Our room was bright and clean with plenty of towels and tea and coffee. Would of liked bigger cups (mug size) as the ones provided are very small. Breakfast was an excellent choice of cold and hot options and of good standard. I would recommend this hotel to anyone wishing to stay in Plymouth.

   almost 8 months ago
3. Mavlo ★★★★★

   I highly recommend this hotel I turned up and was warmly greeted by Yasmin, she offered me an upgrade which was a great start to an all around brilliant stay! Yasmin was amazing, so helpful and kind, she did such a good job, I had issues with uber in the morning so she called the taxi company with no hesitation and was ready to answer any questions I had! The room was lovely, comfy bed, really nice shower, complementary biscoff biscuits (you know it's gunna be good when they're there!) It was also very clean, no issues at all! The continental breakfast was very impressive, a huge variety of food and drinks, breads and spreads, I was in a rush for a coach so only had a breakfast roll to go (kindly delivered to me by Yasmin) Overall a beautiful hotel, with great rooms, food, service and location, I'll definelty be back when I'm in Plymouth next!

   almost 8 months ago

1. Maria Baker ★★★★☆

   I had booked this hotel through Expedia.ca. Then a few days later I got a call (from UK to Canada) from "Kevin", manager at the Drake Hotel asking me to cancel booking through Expedia and book directly with them. By doing this, he would upgrade the room, so I did it. When staying in the hotel, staff told me there was no upgrade in my type of room! My stay was for 15 nights, after a week I had to ask for clean sheets, don't know when they would have changed them. Staff was very nice, so was the breakfast. At the reception there is a sign that says you get 5% discount by booking directly. When I asked about this after finding out i didn't have an upgraded room i was told to talk to Kevin, but he was never there.

   almost 9 months ago
2. Nicky Sharp ★★★★★

   Just spent two nights and was really impressed. We stayed in room 19 which was huge and very elegant. The bathroom very clean and love the marble. Staff very friendly and helpful, they got you anything you needed, and recommend nice places to eat. Breakfast was lovely. Couldn't fault anything. Excellent location. Will definitely stay again.

   almost 11 months ago
3. Becky Hold ★★★★☆

   Just had a wonderful stay at the Drake hotel. We had a new refurbished deluxe room and it was lovely with an excellent shower. Breakfast was very good, although service was slow on the Sunday morning. However, given the location and the free parking, we will choose this hotel over any other in Plymouth next time we come and stay.

   almost 3 years ago

1. Sylvia Morant ★★★☆☆

   We booked a premium double room, The location was just what we wanted. After reading the reviews we were excited to try the breakfast, all I can say we were very disappointed, cheap quality food, the only thing we can say is the eggs were good. One morning as we couldn't stomach the full English breakfast again, my husband had poached eggs on toast, but they couldn't even manage toast if was warm anemic bread.The Bedroom we stayed in was recently refurbished and redecorated but the colour scheme was a mixtures of mish mash gold, silvers and greys, we had one grey lamp and one gold lamp which just look odd, the furniture was badly chipped, no hair dryer in room, but stated it came with a hairdryer. All I can say is, the new owners need to make vast improvements to meet the expectations of customers reading the current views on Google. Also if you book the premium double you are down in the basement, which is normally the cheap rooms and not the more expensive rooms.

   almost 3 years ago
2. Mary Adams ★★★★★

   Just spent a long weekend at this hotel. As always excellent service all round. And breakfast was amazing. I can't fault this hotel or location at all. Every time I come to see my sister I will be coming back.

   almost 3 years ago
3. Phil May ★★★★★

   Lovely hotel. The most friendly and helpful staff. The breakfast was second to none. Recommend a stay here and I would definitely come back again.

   almost 3 years ago

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