My husband and my daughter make an appointment yesterday but no reply so they supposed would accept they walk in on time, my daughter after school immediately go to Vets for pets but they didn’t accept it. She very disappointed and cry, our pet feel very sick we are not what happens and very disappointed for this service.
I can’t put into words how grateful I am to you all for saving our dog. We brought her in just 10 minutes before closing as she was struggling to breathe and in such a bad way, and even though we’re not from the area, you didn’t hesitate to give her the emergency care she so desperately needed. You went above and beyond for her, and because of your kindness, skill, and dedication, she is still here with us today. From the bottom of my heart, thank you so much — we will never forget what you did for us.
I can’t thank this vet enough. We walked in with just minutes to spare—both before they closed and before our dog was about to lose her life. We’re not even from the area or registered with them; we ran in right at closing time, and they didn’t ask a single question—just rushed her to the back and basically saved her life. I honestly can’t thank them enough. All of the staff were so lovely! I would 100% recommend this veterinary practice.
I've been here a couple of times with my cats. It's bright and clean with plenty of parking. Everyone is really friendly. Dr Dana Broadbent is a fantastic vet with empathy for both the animals and their owners. If I lived in the area, I would definitely continue using the clinic.
I only see Rachel, she is very experienced and is always willing to listen to any concerns I have with my cat I do get annoyed when there are certain receptionist on the desk I.e do not answer the phones so have to drive to the vets to ask if medication as arrived to be then left standing and not even acknowledged at the desk and the phones are just left ringing. I appreciate that receptionist are busy with other tasks to do , but when you only have a hour dinner break it's no joke and it's not that my vets are around the corner Also it may be an emergency and they are calling for help
The vets are wonderful at this practice, however, one of the receptionists is not as kind and courteous as you would expect. There is no acknowledgement of your presence when entering the practice, no hello or friendly welcome. Also, I tried to make an appointment at 8.30 on a Saturday which was the opening time, but a messaging service was switched on until 8.45, which would have been distressing if my pet was in an emergency situation.
Poor customer service and very delayed for initial appointment (not ideal if your pet has bad vet experiences - which seems to be ever popular). (Under staffed maybe) Promised prescription (which was booked in for a pick up) for an ongoing complaint which had been seen twice, but then cancelled last minute so they could get a consultation fee. Meaning days without medication and my dog suffering, until was able to rearrange an appointment. It would have been extremely simple to supply the prescription they promised and ask for a check up to be booked in for the next pick up!
A very caring practice that makes you feel like they're there just for you. They looked after Dexter with all his ailments until the end. They made his final moments comfortable and easy to cope with and showed great empathy and compassion whilst he drifted off into doggy heaven.
Vets4Pets - Gamston is located at Gamston District Centre, Gamston District Centre, West Bridgford, Nottingham NG2 6PS, UK
You can contact Vets4Pets - Gamston at +44 115 981 6262
You can find directions to Vets4Pets - Gamston by following this map link