Never have any issues. All staff are friendly and are caring, whether check up, treatment or at the end of life, when compassion is required at the last goodbye. I cannot fault in anyway the staff in this practice.
We had our first visit to Rosehill today, and couldn’t have had a better experience. My GSD hates the vets and isnt a big fan of other dogs, but everybody was so accommodating, making sure we could get through to where we needed to go and have adequate space from other dogs even when it got very crowded towards the end. Our vet (who I believe was Katherine) was amazing, so patient and it’s the fastest Stella has warmed up to a vet (even though they arent quite friends yet!). She was able to examine what I needed her to. Can’t thank her enough for making Stella feel as calm as she could be and not forcing her into doing anything. Great experience for Stella, lovely staff, and the practice as a whole is immaculate.
This was our third visit. The last time was an emergency after a dog attacked my cat. I was stunned at the level of compassion for the animals and their owners - so different from our last practice. Sophie on reception was very welcoming and efficient. Aniela our Vet was wonderful very caring and empathetic explained everything so well. Gave us options as we work toward a diagnosis. She genuinely cares and had my cats best interests at heart . She remembered him and small details from our emergency appointment. She gets how much we love him. It is for this I completely trust her with my pets. He is feeling so much better today thank you
I have been using Rosehill for many years now and on the last few occasions I have had Vet Aniela who was absolutely fantastic. She did not make me feel rushed, I felt heard and I felt that she really genuinely cared for my pet - she was amazing with my cat Flossy, I really cannot fault her. Her listening, examination and diagnosis skills were great, as was her patience as flossy was not being an example patient. I hope to have her each time I go and she made what can be a stressful time better for not only myself but my pet too. I highly recommend Aniela.
My dog was admitted as an emergency case and due to previously losing my last dog suddenly a few years, I was in a highly anxious state. The team were able to see my dog immediately upon calling and were very supportive, reassuring and kind. They looked after me as well as my dog. Treatment was swift, fully informed and it was heart warming to see how much they cared for my dog. Thank you everyone for helping me through what was a scary day for me!
Been going to this vets on and off for many years as it's the closest to where I live. Had mixed experiences, there are a lot of locums, don't think I've seen the same person twice but most of the staff are lovely. One of the receptionists is not very charming and was quite rude to me on my last visit though
I was worried about my Cat Millie. I took her to the vet, and even though they were busy, they fitted her in with an appointment on the spot. Didn't have to wait very long, which was appreciated. The staff and receptionists were excellent and very caring. Thank you all again.
I was not going to leave a review but then I thought why keep paying the pet plan if you are not going to say anything. The two vets I have last seen on my dogs 6 monthly health checks was not worth paying for the service the one I saw last year did not even do half the checks that should be compliant with the health plan. He was more interested in googling the pet food I had my dog on slating them on high the fat content was and not good for my dog. Then carrying on to say that chappie was the best. He stated he used to have his dogs on it until it made them sick!!!!!! Really good advert, maybe a back hander!! The last vet he saw last week seemed so disengaged and eager to promote giving my dog a general anaesthetic to clean his teeth although stating he only has Tatar at the moment and informing her that her last colleague didn’t even bother looking at his teeth she appeared not interested at all in that fact!!! It leaves me very disheartened that my pet is in good hands and concerned that the compassion has gone out of Rosehill vets bowing down to comercial enterprise.
We had a very bad experience with this vet with our 15 year old cat. She had a tumour on her leg which they removed without biopsy. When it came back they said she should be put down ("what was the point of a biopsy?"). We insisted on a biopsy and an an xray which showed grade one and hadn't spread. All the way along they insisted (more than one vet) she should be put down there is no point taking any other action. We took her to another vet who operated. Four months on she is thriving on three legs. Go to Vets4Pets in Roborough who were professional, caring and reasonably priced. This was a very upsetting experience for the whole family.
Very helpful,have used these guys for 20 years plus for my dogs.
Rosehill Veterinary Clinic is located at 61 Molesworth Rd, Stoke, Plymouth PL1 5PF, UK
You can contact Rosehill Veterinary Clinic at +44 1752 562575
You can find directions to Rosehill Veterinary Clinic by following this map link