Vets4Pets Woolwell Veterinary Care in Plymouth

Reviews

1. Donna Savage ★★★★★

   I had a great experience with the friendly and proactive customer service team, and Alex the vet was fantastic with my cat. I was a little worried as she isn’t used to being handled and can be quite moody and vocal — which she definitely was — but Alex was so attentive, gentle, and caring. He was thorough throughout the consultation, and I left feeling completely reassured. Thank you, Vets4Pets Woolwell! ⭐️

   almost 8 months ago
2. Simon Collings ★☆☆☆☆

   I took my hamster for an initial check after finding a lump. At no point was I told there would be any charge for this visit, and there was no tick box or section on their contact form to agree to any fees. After the appointment, I was contacted several times by phone, text, and WhatsApp demanding payment for a charge I was never made aware of. I find this completely unacceptable and misleading. Clear communication about costs should be given before any appointment, not after.

   almost 9 months ago
3. Mindaugas Ellis ★☆☆☆☆

   Brought my cat in last week, been seen by new vet. Very nice girl, explained everything and said she’s not gonna charge me for consultation. When I went to reception lady at the desk told me total including consultation fee. I explained what vet told me and she said “ she’s new here, she doesn’t know what she’s doing and you came here for skin condition not flee treatment “ I find her very rude against her colleague who just joined practice, I wasn’t complaining about payment, paid and left. She doesn’t even said goodbye. If I see her next time will ask for somebody else to help me

   almost 10 months ago

1. Kathy Searle ★★★★★

   Sam was amazing our little chihuahua needed dental treatment but she has a nasty heart murmur so Surgury was high risk, we were so worried about her but after speaking to Sam at length she really put our minds at rest. Our little one was fine and she is doing really well so Thankyou to all including lovely receptionist ❤️

   1 year ago
2. Wendy Thomson ★★★★★

   Always friendly and happy staff, always make a fuss of my pet.akways helpful.

   almost 3 years ago
3. Lauren Weddle ★★★★★

   My kitten was experiencing eye problems and they managed to book him in in as little as 45 minutes. So satisfied with the advice they gave me over the phone as I didn’t want to waste their time if it wasn’t something to worry about. Turns out he needed eye drops and I was so pleased with the thorough checks of my kitten as well as passing on the information to me. The vet was more than happy to answer other questions I had too. Very pleased with my experience

   almost 3 years ago

1. Rachael Bowden ★★★★★

   Very happy with their services when my rats health suddenly went down hill. They were very kind and compassionate. Unfortunately she didn't improve, so we decided to get her cremated with them. They gave us a lovely box containing her ashes, a small bottle of hair, and a card with her paw prints. I will cherish these. Thank you Vets4Pets X

   almost 3 years ago
2. Beverley Gill ★★★★★

   These vets are the best! They looked after my boy after he'd gone missing, with the greatest of care. He was so well looked after and I am ridiculously grateful. They were kind and gentle and have such good facilities and expertise for cats. I would recommend them to anyone.

   almost 3 years ago
3. Rebekka Sharp ★★★★★

   One of our new kittens developed a small issue with his eyes over the weekend. Having made some phonecalls, it became clear many of the local vets are not taking on new pets. I called Vets4Pets and found the reception team incredibly kind and helpful, registering both our cats and getting us an appointment the same day. While at the vets the service was efficient and really caring. I also found the pricing to be reasonable. Thank you!

   almost 3 years ago

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