Having gone through unbelievable problems with brucella canis with a local vet (including advice to have my dog euthanised ) Uwe Gerecke, Head Vet at Cornwall Animal Hospital, has been fantastic. His clear-headed approach has been a breath of fresh air and I cannot recommend him highly enough.
I highly recommend this veterinary clinic. Our dog received exactly the care he needed. Their prices are unbeatable and their approach was absolutely amazing. Thank you very much for your help!
Took our cat to surgery.vet had very poor communication skills. failed to diagnose she was aneamic she had to be put to sleep 2 weeks later.vet at 2nd practice said if she was diagnosed correctly first time she would still be with us.avoid this practice.
Newly registered . Very friendly staff and helpful , lovely manner towards my very nervous greyhound .
If i could give no stars i would. We sadly witnessed a pigeon being attacked by a seagull in our street, clever little thing with an injured wing managed to navigate across the road through traffic to a door opposite us to try get help. Being animal lovers as we are and not wanting the poor bird to suffer and die from an injured wing, we picked it up and placed it in a box. Hopped on the phone to try get help and was told to get it to this Vet and off we went, got there. Said hello to which a member of staff just abruptly/rudely walked past us, didnt acknowledge us at all, ignored our greeting (bare in mind, no one else was there and yes this was 30 minutes before closing so at 12pm) and I heard the same lady say to her coleague as we walked in " oh this must be the bird". Her colleague continued on a phone call. The same lady that had ignored our greeting and abruptly walked passed us now comes back and all she says without eye contact, no greeting, no nothing...."let me take a look" takes the box out of my hands and walks off. We left stood there, not knowing what to do...do we just leave now....? the colleague on the phone is now done with her call and also ignores us flat out, no greeting or acknowledgement - like we arent even there stood infront of her reception desk! So we ask....excuse me...do we just leave now? She then says "they're just taking a look at the bird". At this point were just glad the bird is being seen to and hope that it gets the treatment it needs and so we express our unhappiness with how we were rudely treated, not greeted and ignore and left. I have never left a bad review before now for any facility or business, but this was just unnacceptable. I cant understand why we were treated this way, was it a pest that we brought the bird in? Because there is no way on earth we would have just left it to suffer and die. I truly hope no one else gets to experience this, because as a pet owner I will never set foot in that facility and would rather drive further to get treated kindly and with common decency.
This vet gives false advertising to say they help to the pensioners and people on benefits on there own website this is very untrue they also refuse there care of duty to a suffering dog This vet is all about the MONEY and NOT your pet DO NOT GO TO THIS VET if you care about your pets as this company DOSENT CARE ABOUT them just about your money And it would be so bad if we had not been with this vets for 22yrs never let them down on payment ever but as usual this company is taring everyone with the same brush and judging people because of others who have failed to pay and not on a person to person basis and would have been for only been for 3 day till I get my disability payment and so my dog isn't suffering
My dog was unwell and I felt that their vet at the time was lovely and gave what turned out to be the right advice. Very pleasant and professional
Don’t bother if ur not registered, I was turned away today, my cats bum was hanging out, because I wasn’t registered,. When I said that I was on Benifits, I was told that it didn’t matter, and I couldn’t register because they aren’t taking anymore animals. So not there for the animals at all. My cat was crying and they still wouldn’t help. I will never shop in their charity shops again. As I thought the money went on to help animals and for people that are on Benifits, but that is not true they are money grabbers not for animals.
They are good to Animals have been my vet for years
Cornwall Animal Hospital Veterinary Practice is located at A3047, Cottage, Treleigh, Redruth TR16 4AY, UK
You can contact Cornwall Animal Hospital Veterinary Practice at +44 1209 313214
You can find directions to Cornwall Animal Hospital Veterinary Practice by following this map link