Let down by another big brand florists, I should have come here first, I will in the future! A hidden gem in Guildford, warmly welcomed and a tremendous help in choosing a wonderful bouquet. Well deserved 5 stars. Thank you!
Absolutely outstanding service. Walked in on a Sunday and the florist made me a gorgeous arrangement within 10 minutes
Just beautiful! The shop itself is lovely and the owner is so welcoming every time I pop in. I was also recently gifted a bouquet from here by my partner to celebrate our anniversary and the flowers were absolutely stunning. The delivery man was also really pleasant and friendly, which made all the difference and created a really personal service. Would highly recommend.
I had the most gorgeous experience ordering some flowers with Angela. I was sending sympathy flowers to a friend, I chatted with Angela on the phone and she was just so lovely, helpful and really made the process choosing something for a sad occasion a joy. We worked together to a budget, and colours and she was so considerate through the full process, truly an expert in what she does. Will definitely keep in mind and HIGHLY recommend. Its also a nice reminder of why you should shop small and local
Could not be happier with the flowers Angela and her team put together for my wedding. Angela was so kind and helpful - especially as I don't know very much about flowers and am quite indecisive. From start to finish it was a pleasure working with her and the end result was even better than I thought.
Beautiful Valentines flowers delivered to me today. Stunning bouquet and lovely delivery guy. Happy Girl ❤️
I showed up 15 mins before closing, and the woman working in the shop refused to make up a nice hand tied bouquet for me. Not to mention I had tried calling the shop EVEN EARLIER, to save us time and have it finished in no time. Nobody answered the phone, and Upon arrival, nobody was in the shop, with the closed sign on the door 15 mins before closing time, stated both online and on the doors. It was New Year’s Eve, you dropped all notions of professionalism, we’re absent when you shouldn’t have been, refused me your services for my pregnant girlfriend and said I just had to buy one of the bouquets by the door. Very few in number, very very overpriced, and very low quality, workmanship, variety and effort put into them. Will never be returning in my life, and will be going well out of my way to ensure nobody I know visits either. Sometimes one visit really is all it takes. Unforgettable experience, never been to a florist THIS badly run. Shameful.
I recently bought my new houseplant from this store and I will definitely be back to shop again here. The customer service was top standard and I was given great care information for the specific houseplant that I bought. The Secret Garden is the best store that I've bought a houseplant from and I highly recommend this store to anyone in Surrey looking to purchase a plant.
Angela and the team are amazing. Such great quality and care and friendly service. Has helped get me out of many situations with a beautiful bunch of hand crafted bouquets, and a great range of cute and fantastic gifts. Well named as secret as it’s hiden away but we’ll worth a visit!!!
I went into The Secret Garden this afternoon on my lunch break with no idea what I was looking for (and it was also my first time in a florist!). The shop owner was so friendly and helpful, she helped me put together a beautiful bunch of flowers within my price range. I'll definitely be going back!
The Secret Garden is located at 4 Angel Gate, Guildford GU1 4AE, UK
You can contact The Secret Garden at +44 1483 497109
You can find directions to The Secret Garden by following this map link
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