I got food on Deliveroo and the food was sooo delicious! Great burger, yummy chips and super fast delivery! One of the best burgers I’ve had on Deliveroo! Would love to try and sit in next time!
Love the food here and go regularly. But ... they really messed up the place last month. They put this gigantic extractor machine in there like some huge factory and its so bloody noisy that's horrible to be in there - luckily I am just collection - it's like being in a huge washing machine. Completely unnecessary and ruining the atmosphere. Last week I was in there, it was -4 C outside and freezing, winter's coming, and inside they had the extractor running on max so that it was frozen up and white with ice. Inside the restaurant !!! Really don't get it you can stick it on the lowest setting and it would work just fine, and the staff have to have this turbo engine on their head all day. Anyway, food's very good.
Amazing burgers, but always have problems with the app most the time it doesn’t let me order food. Couple of my mate said the same things and now they don’t take calls. Such a shame
Best bugers in town, we have tried a lot of different places and smoques is by far the best! Great portion sizes and great flavour. Delivery is fast even on the busy weekends. Great prices and often offers and new selection of burgers/drinks/ desserts to try. Would highly recommend.
Great friendly service (didn't take the name of the young guy who served us by know he is the Manager). Fresh food, good ingredients and lovely tasty burgers. Thank you we'll be back!
We came in to the store I think the owner took our order for a collection. He was clearly distracted and wasn’t paying attention to what we ordered. And didn’t even repeat our order back. Before I left I asked him to change one item in our order he smiled and said okay. We arrived for collection and I noticed the changed item hasn’t been done and I was given the item I didn’t want. He said well I’ve made it now it’s the same thing. So I took it, and left. We then found out the wrong sides were given (asked for croquettes got chips). The chips were unsalted and unseasoned too. Shame - lots of potential but not enough care to standards
First time customer and now hooked ! My wife and I both had the Grilled Cajun Deluxe . Taste, texture, fill, all 10/10. Nice lingering heat and well seasoned ( too many burger places just squeeze on a hot sauce). Loads of properly cooked fries and big crispy onion rings. Dips were too creamy for us but everything else a cut above any other burger place . Freshly cooked while we waited and nice counter service from ‘Sep’. Definitely worth a try.
Absolutely Incredible. Easy to order online, delivery was on time and staff delivery driver was friendly. First time we've used Smoque's, won't be the last. Quality of burgers were amazing and a generous portion of chips. Smoothies were really good too! Great work! Looking forward to using you again!
Wednesday/28/09/2022 I ordered food via Smoque's own app. After 40 minutes I phoned the shop to enquire why the food was taking so long, I tried several times as there no answer, and there continued to be no answer after attempting to call five times. I then phoned the owner Sandeep on his mobile, fortunately he answered, I explained the situation and he replied stating he would enquire as whats going on and get back to me, which he did. Sandeep replied stating the order is ongoing and the shop are working on it, I was happy with Sandeeps update and left it there, hoping my food would be with me soon. One hour later, still no food, I then tried phoning the shop again, to no avail. I then phoned Sandeep, and he replied stating the food is on its way. One hour and forty five minutes later my door bell rang, by this time I was reluctant to accept the food for two reasons, 1) out of principle I wasn't prepared to accept the food as it had taken absolutely ages to arrive with no courtesy update from the store or driver, I had to do the chasing 2) due to the amount of time it taken to arrive, the food would have been either lukewarm or cold. I always include my landline number n the notes and app profile so if the driver is unsure of where to go or has trouble fing my address he can just phone my landline to enquire. Smoque has successfully delivered to my house several time in the past. I then placed an order Joes's Burger House in Boundary Road, the food was delivered in a timely manor, hot and tasty. The following day the Sandeep txt me stating that he has spoken with the driver and he said that the driver had tried to deliver the food less that five minuted after Sandeep and I first spoke, this is untrue. I replied to Sandeep stating this is untrue, the driver did not ring my door bell less than five minuted after we first spoke, and even if he did and got no answer then why didn't he try phoning my landline, as that's what delivery drivers do if they are unable to fine the address or get no answer at the door, standard common sense stuff. And this is how Smoque treat their regular customers.
SMOQUE'S | Burgers & Fries is located at SMOQUE, S, 169 Portland Rd, Brighton and Hove, Hove BN3 5QJ, UK
You can contact SMOQUE'S | Burgers & Fries at +44 1273 270009
You can find directions to SMOQUE'S | Burgers & Fries by following this map link