Totally Delicious - Trentham Gardens (Tea room) Restaurant in Stoke-on-Trent

Reviews

1. Valerie Becks ★★★★★

   Exceptional in every respect. The service from this restaurant and in particular Ryan was absolutely exceptional. We had a problem and they went totally out of their way to help us out. They were friendly, helpful - I would say they offered amongst the best service I have had in this type of restaurant. The food was excellent and we would definitely return. The manager was in total control of a very busy environment, she very clearly had an excellent rapport with her staff and as a result it ran like a well oiled drum. Again, thank you Ryan, you made our day exceptional and that was down to you not only doing your job but being kind and being willing to help when it was needed.

   almost 9 months ago
2. Sarah Caverly ★★★★★

   Lovely place to come for a bite to eat. Friendly, attentive staff. Food was well presented and the garlic and potato soup was delicious. Loved that we could sit indoors with our beagle-who enjoyed her sausages very much! We'll be back again.

   1 year ago
3. Thomas Myatt ★★★☆☆

   Me and my partner went here the other day for afternoon tea because my sister in law got us gift vouchers. Because we had the gift vouchers we had to email rather than just book through the website but it was still an easy process and they were quick in response. Overall the afternoon tea was nice enough, they were ready for us on arrival even though we were 15 minutes early, the selection of sandwiches and cakes were nice just not the best I've tasted. I will also point out that I have a nut allergy and alerted them of this when we made the booking and they were very accommodating and made sure nothing on the afternoon tea contained nuts and was prepped in an area free from nuts so that was greatly appreciated. The reasons for the middle of the road review were for the following reasons. On the victoria sponge there was a raspberry and when my partner went to eat hers she noticed mold in the middle of it (see picture). We notified a member of staff and they apologised and told the chef and that was an end of it. It's an easy thing to miss in my opinion but I have to let it be known that we were technically served food with mold. Another downside is that because the afternoon tea is within trentham gardens itself you are forced to pay the entry fee into the gardens. A nice £13 per person. Now the gardens are lovely and well worth going round but on a day like ours when the weather wasn't really good weather for walking round in, its an added expense that you need to be aware of when you're already paying £27.50 each for an afternoon tea. So because of how ok the food was and how ok the service was I'd have to say when you consider we in theory paid over £40 per person for the afternoon tea I expected a bit more. I would suggest to probably avoid going for afternoon tea here and just going for lunch before or after a walk around the gardens.

   1 year ago

1. Julie H ★★★☆☆

   Went with the family on a very cold day, so the children can play. Lots of variety of things to do at Trentham Gardens. Decided to go for a coffee and the waitress gave us a menu and we sat down outside on a glorious day and told us there was no soup available. Approximately 10 minutes later we realised that nobody was coming to us. We then went to the waitress who was waiting by the door of the café to be told it was not wait on service. Just give your table number when you have paid .Surely as we sat down, she should’ve told us this? The coffee and hot chocolate were lovely. Prices ££ However the young staff need to make people aware of this .

   almost 3 years ago
2. Ellie F ★★★★★

   We celebrated our birthdays, anniversary and wedding within Trentham Gardens in September this year. It was everything we could have hoped for. Lizzie, Emma and Jeremy- what a team. Thank you for creating the best day, forever grateful for your support.

   almost 3 years ago
3. Holly Mountford ★★★★☆

   Lovely little cafe within Trentham Gardens. Prices are quite high, but that's to be expected I guess. There is a fair amount of seating outside and in.

   almost 4 years ago

1. Grace Wight ★★★★★

   Tasty big portions of food which came quickly and in a lovely setting. The waiting staff could be more attentive, but they have kept everything clean, were very friendly and all did a good job running a busy cafe. We had jacket potato and cheese, tomato and mushroom oatcake. The portions were excellent and there were plenty of fillings on both dishes. We love coming here for the oatcakes!

   almost 4 years ago

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