Toolstation Southwick

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Reviews

1. Alex Burzak ★☆☆☆☆

   I've been trying to get a refund for several months (!) and have been to the store several times. They promised a cash refund. Unfortunately, that didn't happen.

   almost 3 months ago
2. Caitlin Josephine Barnard ★★★★★

   Staff are a 10/10 Brad was very helpful.

   almost 4 months ago
3. Chris Gallani ★★★★★

   Really, really helpful staff. Went through different options for the item I needed on the computer screen, offering advice. I made a mistake an ordered the wrong size of something, but was able to go straight back and swap. Everything I needed was in stock and the price is good. This will be my first choice place to go now.

   almost 5 months ago

1. R A BISHOP ★★★★★

   Brilliant customer service from Brad & Finlay. Patient, friendly, knowledgeable & helpful. Could not have wished for more attention, information & advice.

   almost 8 months ago
2. james petts ★★★★★

   Dan and Hannah are so friendly and helpful. Consistently give helpful honest advice. Will even search their competitors’ stores if they don’t stock a product. That kind of service has made me switch to this store as my first stop for tools etc. Bravo.

   almost 2 years ago
3. richard fleischer ★★★★★

   Consistently excellent service from Hannah at the Southwick branch. She is fast and efficient and offers the best possible options. She even remembers the names of customers!!!

   almost 3 years ago

1. S H ★★★★★

   A very helpful senior member of staff offered some sage advice for chasing cables into a wall with an SDS. I was reccomend all the things I needed to complete the job at reasonable price. I will deffinately be using this branch again.

   almost 3 years ago
2. Steve Wiles ★☆☆☆☆

   Southwick branch Used to be good, twice last week website confirms in stock , go to store out of stock. Yesterday i had to return a faulty item, should have been easy as it was visibly damaged. This branch made a simple exchange as difficult as possible. No apology just lack of commitment.

   almost 3 years ago
3. Jamie Benson ★★★★★

   OK so this place is tucked away so they don't get much through traffic. There is a lot of parking and it never gets too busy so you're always in and out. It's quite a reasonable sized tool station and really well stocked. I went here for a sander which I couldn't get at screwfix.. This will be my first port of call next time. Really helpful friendly members of staff always make the difference too.

   almost 5 years ago

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