I took my car to Halfords for a battery/alternator check and Halfords told me I needed a new battery. I spent £100 on a new battery and the problem persisted. Halfords said it must be the alternator so I took it to high level service station and ask them to replace the alternator. They called me back 10mins later and told me I didn't need an alternator as it was only a belt missing (how Halfords missed this I will never know). They could have just done me a new alternator and charged me for it. If you want an honest mechanic this is the place. I will be always using these. If I could give 10 stars I would.
About Us
High Level Service Station is a long-standing, family-run garage located on Hamond Road in Norwich. This established business has been serving multiple generations of local drivers with dependable automotive care. The service menu includes thorough MOT testing and expert mechanical diagnostics for various vehicle makes. Technicians provide essential maintenance such as battery checks, alternator repairs, and drive belt replacements. The workshop is also equipped to handle specialized repairs, including ABS pump fixes and handling adjustments. Every job is approached with a focus on transparency, ensuring customers understand the work being performed. The team is widely commended for their honesty and their commitment to only performing necessary repairs. Clients appreciate the fair pricing structure and the professional manner in which the staff operates. The garage's reputation for being a genuine and reliable local mechanic is reflected in its loyal customer base. Visit this family-owned station for honest advice and professional maintenance for your car or van.
Amenities
Payment & insurance
- Accepts credit cards
Accessibility
- Wheelchair accessible entrance
Facilities
- Waiting area
Business services
- Family-owned
Services
- ABS Pump Repair
- Alternator Repair
- Battery Checks
- Drive Belt Replacement
- MOT Testing
- Vehicle Diagnostics
Reviews
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liam buddle ★★★★★
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Angus Robertson ★★★★★
Helped to fix an ABS pump with some special pliers,without an appointment.
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Nigel Muir ★★★★★
What fantastic service. Steve talks you through what he has done, shows the parts he replaced. Explains advisories. Would highly recommend
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Garry King ★★★★★
If I could give 10 stars I would! I can't recommend enough!!! My BMW had visited three garages previously and I was told the vehicles handling and the intermittent grinding from the near side wheel was not there, all was ok. HLSS have spent time test driving my car for a few hours and they confirmed I was not going mad and there was a problem. The issue was identified quickly, parts ordered and fitted in a great time. I’ve driven the vehicle tonight and for the first time in along time, it drives straight and the grinding feeling I felt when accelerating is no longer there. Really reasonably priced and these guys will be doing all of the work on my car going forward.
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Tom Kerin ★★★★★
Excellent service, my family have been using this business for years.
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Colin L ★★★★★
I have taken my car to this garage for 20+ years. First it my mum now it is also myself. Great chaps, always try their best, and honest. Family run business and busy which goes to show how good they are.
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Karl Wilde ★★★★★
Excellent,professional service from start to finish. Would recommend this business.
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James Millar ★★★★★
Excellent Garage, fair prices and honest work! Happy to recommend to anyone.
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simon worley ★★★★★
Always take my car & van to Steve.. Top bloke & really knows his stuff! Genuine fair mot's. good prices. You can't go wrong
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FAQs
What is the address of High Level Service Station?
High Level Service Station is located at Hamond Rd, Norwich NR6 5RR, UK
What is the phone number of High Level Service Station?
You can contact High Level Service Station at +44 1603 408180
How can I get to High Level Service Station?
You can find directions to High Level Service Station by following this map link