G4 Lets Brighton Real Estate Agent in Brighton, Brighton and Hove

Reviews

1. Francesca Lloyd Hallett ★☆☆☆☆

   I would strongly advise against renting from this company. Our experience was riddled with issues, beginning with a broken oven upon move-in. Its replacement, delivered two weeks later, was carelessly left obstructing a fire exit, and to add insult to injury, my new trainers were damaged in the process. We also discovered the absence of a carbon monoxide alarm, which was only installed a month after it should have been. The pervasive mould led to health issues for all of us where it was everywhere from the showroom to our bedrooms. Also a faulty back door left us feeling unsafe. The hazardous state of the stair carpet, with exposed staples, was ignored despite our complaints. To top it off, after replacing a stained mattress upon our arrival, they then attempted to charge us for it. G4 needs to seriously improve its service.

   almost 9 months ago
2. Emily Guttfield ★☆☆☆☆

   Terrible experience - accessed the house without prior warning and stole my housemates’ huge plant. They took it to their office and claimed it looked as if it was dying and needed care (we had not moved out at this point, we were still tenants). My diamond necklace went missing on the same date…

   1 year ago
3. Katie Rose ★★★★★

   Given the lack of good reviews for G4 I thought i’d share my experience. I’ve lived in one of their student houses since July and can’t say a bad word about them so far. Eleanor from the repairs team has been incredible: she’s dealt with all our repairs issues swiftly and is super friendly! Compared to other student agents we’ve used previously, G4 are miles better :)

   1 year ago

1. Berke Damaci ★☆☆☆☆

   Do not judge a book by its cover. When looking for a house viewing, my first impressions were that they were very sweet, and nice. It's as if they want to make sure their first interaction with you special, making you want to pick them. However, as soon as you rent a house with these guys. Expect phone calls to be dim, not saying names, but the woman in the Sales/Accounting team has an attitude when calling, being that we lived at a place where they leased the place for, however, I did not want to complain while I as living with G4 Lets. Everyone in my house has said the same thing, most of them saying the attitudes we get from phone calls by G4 Lets. Don't let your eyes play you, and look at the reviews before considering these lot, apologies to those landlords working with G4 Lets.

   1 year ago
2. Manoj Tailor ★☆☆☆☆

   I don't like putting negative comments on Social Media as I think it's not the best way forward, however, I think the conduct of this particular business needs to be shared so that others don't fall into the same predicament as me. Unfortunately, my experience has led me to believe that G4 Lets is an incredibly unprofessional and unscrupulous organisation. They have left me out of pocket by in excess of £15K+ due to their failure to collect rent, start the process to evict the tenants when non-payment was an issue, Also, the tenants trashed the house leaving thousands of pounds worth of damage which G4 did not repair - and all this for a fully managed service. In addition, previous tenants have often complained about the lack of service and timely response from G4 Lets. The owner of the business is incredibly unprofessional and lacks accountability for the company's actions. Avoid letting out your property with them, giving them a 1 star rating was still to much.

   almost 2 years ago
3. Georgia Faraday-Wales ★☆☆☆☆

   There was an inspection in the student accommodation I am renting on the 13th of January. Following this inspection I found that there was an item missing from my bedroom, as my room was locked prior to the inspection and no one other than myself and G4 Let’s have access to my room, I can only assume that this item went missing as a result of the inspection. G4 have investigated this and deny my claims.

   almost 3 years ago

1. Jess Latham ★☆☆☆☆

   Avoid G4 Lets: 1) G4 Lets entered the property illegally numerous times without 24 hours notice 2) Personal data was leaked by G4 Lets due to a data breach, this was down to reckless staff data security practices. 3) House was uncleaned on arrival. Carpets were not fitted properly leading to moth infestation. On inspection, the landlord and G4 representative tried to get me to pay for the exterminator before pushback (they were aware that they were liable for the cost, however, were seeing what they could get away with).

   almost 3 years ago
2. Hobo with a Bass ★★★★☆

   I've been with G4 since November 2021. So far, I have to say that G4 are very kind and accommodating. They are happy to supply items and equipment that is needed by tenants such as dehumidifiers and more, they usually do this in a relatively smooth and timely manner However my issues arise from communication issues between G4 and its associated companies. They employ a cleaning agency that misplaced our Wi-Fi mesh system that had been supplied by G4 themselves showing issues with communication. I currently have a package in the abyss that was delivered during a 10 day hiatus between continued years at the property. This was so they could clean the property. The package still hasn't appeared. Even after I have let G4 know that it was delivered. Cleaning service could have done a slightly better job with the property As external outdoor areas of my property were not cleaned. Overall i am quite happy with the experience and services that G4lets provides. But these hiccups and issues leaves me rather irritated.

   almost 3 years ago
3. Marine Pierrot ★★★★★

   Highly recommend G4Lets for any students looking to rent in Brighton! Lovely team who make sure any house/repair issue gets taken care of super quickly and are always very "human" and understanding! Have been with them for two years and happily going into my third :)

   almost 4 years ago

1. Ian Brentnall ★★★★★

   I've been using G4Lets for 16 years to manage my 6 bedroom property in Brighton. All the staff I have dealt with over the years have been very professional, helpful, understanding and considerate. It's a difficult task for them as they have to deal with landlords like myself and then students who would be letting the property. In my opinion they strike a very good balance and when I've visited the property and spoken to the students, they have always been very satisfied with the service and support from G4Lets.

   almost 5 years ago

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