We had a wonderful time. The property was perfect and couldn’t have wished for a better location. Just open the front door and you are in the middle of Brighton’s Lanes. Full of antique shops, bars, restaurants and walking distance to all the sights that Brighton has to offer. Short walk to Brighton seafront. Would stay there again without hesitation
Eightfold are a great letting agency; they are reliable, efficient for landlords, and fair and always helpful to tenants. They take a personal approach, and are always reachable. I would love to be renting with them again. It's great to know that there are such people working in Real Estate.
We have just had the most amazing experience staying in The Fisherman's Cottage, right in the heart of Brighton for a week. It was like stepping back into history, but with all the mod cons. Walking out of the door, surrounded by buzzing restaurants, bars and shops was a dream come true. Thank you Eightfold Property for the most perfect break and we will be highly recommending your service.
Eightfold Property is without doubt the worst and most dangerous letting agency I have ever dealt with. Please take time to read about the deposit review lower down before choosing them. Gas Leak – Evacuated at 1 AM In March, we suffered a major gas leak that filled the property and forced us to call emergency services in the middle of the night. We had to evacuate at 1 a.m. and wait outside for two hours while the property was made safe. The emergency engineer confirmed that the level of gas in the house was so severe that even turning on a light could have caused an explosion. Despite the seriousness of the situation, Eightfold failed to act quickly. We were left without hot water for six days, and they showed no urgency whatsoever. Wi-Fi / Internet Failure We also endured months of unusable Wi-Fi. We reported it repeatedly from October onward, yet nothing was done. Over Christmas they replaced the router without telling us, leaving the internet completely dead when we returned. It wasn’t properly fixed until March / April — long after the academic year was effectively over. Deposit Scam When the tenancy ended, Eightfold tried to withhold nearly half of our deposit for ridiculous reasons: • “Bobbling on mattresses” – obvious wear and tear. • “Missing cutlery” – everything was returned (we have photo proof). • “Scuffed shelving” – just needed a wipe, already covered by the cleaning charge. • Plus other invented issues with zero photographic evidence. Even worse, when we challenged them, their replies were often just “understood and amended.” In other words, they quietly removed charges once called out — not because they were fair, but because they knew they couldn’t justify them. They clearly try their luck with every property, banking on most tenants being too busy to notice or challenge the made-up deductions. When we provided full photo and email evidence, they dismissed it with “we don’t agree.” After we said we would escalate to the Tenancy Deposit Scheme, they simply stopped replying. It’s unprofessional, dishonest, and exploitative.
My experience over the past 12 months: Complete mess. Nobody seems to know what they’re doing. Systems don’t work, communication is terrible. Nobody in the office seems to talk to each other and chasing things up doesn’t get anything done. Eightfold seem very organised when it comes to taking your money but the only way to get any issues resolved or money they owe back is to go directly through the company director or if you have a nice landlord. The house with the friendly landlord was nice, the apartment with the slum landlord is not nice I am talking about student properties however, they probably care more if you’re buying
Absolutely terrible do not rent with them. If I could rate 0 stars I would. They lie and do not do things with care for anyone. When we moved in the apartment had not been professionally cleaned, many appliances broken, windows broken, completely unacceptable living standards. We documented all these things and sent back to the agency to add to the itinerary but they did not. Throughout the year many things went wrong, bathroom ceiling fell down on Christmas eve etc, and we tried to speak to them about it but no progress. 11 months into tenancy we had a meeting with lettings manager to discuss these issues, our additional itinerary sent at the beginning of the year and hopefully come to a conclusion. We tried to be as reasonable as possible but no such thing was done. It has now been 3 months since moving out and our deposit has still not been returned. It was agreed that cleaning fees would not be added to deductions but they have been. They have tried to make deductions for things despite having proof it was there to begin with and have not been fixed even when reported. We are having to take legal action as they simply will not have a meeting with us or take us seriously. My advice would be to NEVER get involved with them in the first place.
They will try their very best to con you out of your deposit. You can clean your property from top to bottom with immense attention to detail. Spending hours upon hours making sure it is absolutely spotless... and lo and behold they will email you asking for a £500 cleaning fee. (Which probably gets paid to another one of Dan Lyons companies to do the work) Do not rent with these people, ever
As a buyer, the level of service I received from Eightfold Estate Agents over the last 3 months has been exceptional. Robert Hawley and his team were absolutely brilliant. Highly professional and knowledgeable, nothing was too much trouble and crucially for me during what can be a stressful process, my queries were responded to quickly. I am so impressed I’ll be using Eightfold’s services again in a few weeks to rent the property out. No better endorsement than that.
This is the best agency in Brighton. I am very grateful to them for their excellent work. They answer calls quickly and resolve any issues quickly. Special thanks to the lettings manager Kyle Woollon and the admin team. I had to complete all the documents within two days and move, which is practically impossible. The team did an unrealistically great job so that I could do it. If I could give 10 stars for their work, I would.... gladly xxx
I let my flat for around seven years through Eightfold Property, and I have to say I cannot fault the service they provide. In all that time I had a maximum of two or three months voids, normally a couple of weeks between tenancies. They respond directly to tenants and sort out minor repairs quickly and efficiently, but they also ensure tenants keep to their side of the bargain, with a good inventory service between tenancies and a reliable deposit return system. All in all, very happy with Dan and his colleagues.
Eightfold Property is located at 86 Gloucester Rd, Brighton and Hove, Brighton BN1 4AP, UK
You can contact Eightfold Property at +44 1273 672999
You can find directions to Eightfold Property by following this map link