We had a great experience with our Parks agent Thomas, he was extremely helpful, available and responsive. We’d been searching for a flat for months and other agents from other agencies were slow to respond to inquiries, make bookings etc. but our whole process with Thomas was less than two weeks start to finish. Super happy with the flat and our effortless experience finding our first Brighton home with Parks. Highly recommend!
Mark Ryan★★★★★
Paige was a pleasure to work with as our property management agent. She was approachable, helpful with any questions we had, and generally great to work with from start to finish. Overall, we had a positive experience and appreciated her professionalism.
Ryan Worsley★★★★☆
I've been a tenant with Parks for an insanely long time, like 20 years. In that time Parks have sometimes provided exceptional service and sometimes less so.
However there's one person there who is consistently tenant focussed, friendly, thoughtful and just exceptional at his job. So if anyone from Parks actually reads this, you should know that Joe Newman is a credit to your team and you need to hire a dozen more Joe's, or maybe just pay your current one a lot of money.
He single handedly pushes my score up to 4 stars.
Judith Mate Villafruela★★★★★
The experience with Parks has been 10/10 since the minute I went to see my current place.
Special mention to Tom, who was the one in charge of my viewing and took care of the rest of the process when I decided to rent with them.
Good vibes, very professional, friendly and approachable, helpful, so caring and keen to details, making sure everything was going as planned.
Great job from the beginning to the end.
Parks is 100% recommended!
Ben K★★★★★
Have got nothing but great things to say about Parks. one of the property managers somma has been an absolute pleasure to deal with. She’s been proactive and professional in helping us resolve ongoing maintenance issues (through no fault of Parks) and kept us well informed every step of the way. Its refreshing to find a letting agency that has great communication and for this reason she has also made our renewal process smooth and stress free as we love the property we're in and hope to stay for a good while. We really appreciate somma and the rest of the team at parks' support and dedication!
Anthony Gagola★★★★★
We recently had to rent a property as our house sale fell through and as we also had two dogs to accommodate were very concerned about the position we we were in.
Luckily we contacted Parks letting in Brighton.
Thomas Quinn, their agent was exceptional, efficient, polite, knowledgeable and nothing was too much trouble, from showing us around the properties, setting up the agreements, to welcoming us into our new home, also following up with amazing customer service.
Thank you parks letting and especially Thomas Quinn.
We could not recommend more highly .
Valeria Raciti★☆☆☆☆
Avoid them at all costs as tenants.
It's funny seeing all the good reviews are from landlords for them.
They won't do anything for the tenants, and it is all the time just a one-way communication.
Communication is poor and inconsistent. Professionalism is not a thing and things like contract to be moved from first fixed 6 months to monthly rolling never respected for 3 years.
Their staff and so our property manager changed continuously without letting us know, so we found ourselves sending emails to error accounts all the time.
The flat we have been renting was old and under maintained from arrival, as well as dirty, rests of food, fridge unfrozen, mould on the walls, despite us saying this to Parks after they sent us the not accurate check-in inventory, none came in to fix the issues or to change the inventory scores, so this has created further frictions and stress at the moment of the checkout inspection.
Only way to deal with them is to get seriously legal and take actions.
Finally, from a human point of view don't expect to get any human decency or kindness.
Said that, make a favour yourself, I know renting in Brighton is hard but there are other more serious local agencies.
Sooty Sweep★☆☆☆☆
Used to be really good but now service poor. Never follow up on issues. Send emails and never get a reply. Staff change regularly and I’m not updated. They’re too busy justifying their own position rather than actually proactively dealing with issues. I think they’ve got too big and very complacent. They take their commission each month and don’t actually do anything. A bit of help occasionally would be nice. The worse agent I’ve got managing any of my properties. Can’t wait to get rid of them.
bertel marie★☆☆☆☆
I moved out of my flat 2 months ago and park Letting team is not doing anything for my deposit to get sorted. No answers from them for weeks and this leads me to be thinking about actions I can take to be heard as a tenant... Obviously they do everything for landlord to be happy as they bring money but when it is to help someone renting then no one is here to help. Very disappointed and now hopefully I can have an answer from someone
Gil Cohen★★★★★
I’m pleased to say that I’ve had a really good experience with Parks Letting. They act with integrity, professional and kindness so dealing with them really takes the stress out of moving, I’m grateful for that. Lee was friendly and professional from the get go and him Joanne and Guy helped to ensure that things went as smoothly as possible, during the transitional process. I’m sure the rest of the team is nice as well, they seem to have a good ethos/culture there. I would definitely recommend this business to others and am more than happy in my new home!
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FAQs
What is the address of Parks Letting?
Parks Letting is located at 107 Queens Rd, Brighton and Hove, Brighton BN1 3XF, UK
What is the phone number of Parks Letting?
You can contact Parks Letting at +44 1273 202089
How can I get to Parks Letting?
You can find directions to Parks Letting by following this map link
