Costa Coffee

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Reviews

1. Alexsi ★★★★★

   We have been coming to Costa for many years. The best part isn’t really the coffee, it’s the staff. These are some of the nicest people you will ever meet; being super kind and friendly, and making some of the best drinks you will ever drink. They are the reason that Costa tastes better, because it’s the dedication and love into coffee making that’s the secret ingredient to a better drink. Sadly, the ‘chain’ itself, or its higher management so to speak, has made decisions in recency that leave you feeling a bit cheaped out on. Over the years we have noticed steady price increases (even befor the cost of living and inflation). While there is something to be said about struggling business these days, Costa is by no means small and they are owned by Coca-Cola. They are not struggling for money. Furthermore, shortly after a recent price hike for all of the food at Costa, Costa started taking out sausages from their Sausage baps to go from 4 to 3. They then made them smaller only a few months later. This is a blatant cash grab and a cheap out from Costas executives and it is especially upsetting given there was no price reduction to make up for it. We recently also found out that these same executives are now not allowing stores to sell their leftover pastries at 50% off in order to clear them out, but rather throw them away if they aren’t sold at full price. This is a total waste and is a shame since these pastries can be quite expensive and they still get money with a sale rather than the bin. No blame can be put on their staff, they are doing their best and put effort into making the experience as good as it can be, but the higher management at Costa are only looking for a higher profit line, and it shows.

   almost 3 months ago
2. T Banfield ★☆☆☆☆

   Went to order a drink. They'd run out, I was offered a substitute and then charged a premium for them having run out of what I wanted. I asked them to reconsider their additional charge but computer said no. Next time I'll be heading to Starbucks

   almost 4 months ago
3. Toby Hamilton ★★★★☆

   Great coffee shop. Offers a good amount of indoor and outdoor seating considering the size. There is free Wi-Fi and a few places to charge your phone/laptop, with complimentary free Wi-Fi.

   almost 6 months ago

1. Lukasz Zaczynski ★☆☆☆☆

   Service is devoid of manners. They laugh at the customer and constantly gossip while making faces. I do not recommend this place and this is my last time here. 20.08 2pm

   almost 6 months ago
2. Hattie “ThePeersFamily” Peers ★★★★☆

   Great Costa, been countless times and the staff have always been polite and friendly. Food is always good but nothing to rave about. Only downside is the size, it’s always busy inside and out so you can’t always sit in.

   almost 7 months ago
3. John Williams ★★★★★

   It's located just opposite Lidl & B&M so after you have finished shopping it's just a short walk here if you fancy a brew or a coffee. The staff are friendly & efficient & it does get busy. So come & enjoy a coffee & chat with your friends.

   almost 3 years ago

1. Lynda Noden ★★★★★

   Great little cafe, very friendly staff. Could clear the tables a bit faster though.

   almost 3 years ago
2. Claire Foulkes ★★☆☆☆

   Visited last week and went inside to order, the girl on the till took the order totally wrong. I asked for the breakfast deal, hot drink and sausage bap and also a cold hazlenut latte.She didn't tell me they had no sausage baps, inputted the cold hazelnut latte as a hot latte and it wasn't til I stood waiting for the bap that they told me they hadnt charged for it?! Went again this morning, asked for a breakfast wrap and they had none? Its 9.30am!!! Ordered the sausage bap instead and it tasted like it was pre made and microwaved? For nearly 4 quid! I think Greggs across the way is maybe the better option going forward..

   almost 3 years ago
3. Ryan Berrisford ★★★★★

   New Costa in town and it had a nice and fresh feel to it. We had some gingerbread lattes which tasted good. Staff were very happy and engaging.

   almost 4 years ago

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