Vogue Diamond Jewelry Store in Brighton, Brighton and Hove

Reviews

1. LISA KING ★★★★★

   Wonderful experience from start to finish. The lovely lady showed me with great advice, the different diamond solitaire pendant necklaces, even showing me on herself what it looked like. The gentleman owner could not do enough also, kind, caring and showing me the different GIA stones and which stone was perfect for me and in different metals also, we went with their recommendation and my pendant is just perfect in every way. Would definitely recommend and use again for our next purchases.

   1 year ago
2. Shima Shams ★★★★★

   I’ve had a great experience with this jewellery shop. They are truly professional and very knowledgeable in their field. The staff are friendly, helpful, and give honest advice. Their collection is absolutely beautiful, high quality, full of unique and elegant pieces. The prices are also very reasonable for the value you get. If you’re looking for high value, stunning jewellery with excellent service, I highly recommend this place!

   1 year ago
3. Alison Hill ★★★★★

   I had such a wonderful buying experience from the very start - a lovely warm welcome - no pushy sales tactics just genuine, helpful guidance. Old school and traditionally ran shop felt very quaint. The service we received was exceptional, professional and friendly throughout the entire process. Karen and David helped with questions, trying and narrowing down different styles as I started with no idea - they made me feel at ease. The whole experience was enjoyable. It’s rare to find such excellent service these days, and I wouldn’t hesitate to recommend them to anyone. Truly a five-star experience - Thank you both so much !

   1 year ago

1. Ellen Wood ★★★★★

   Was looking to upgrade my wedding ring and fell in love with the first one I saw. Great customer Service and lovely staff, very helpful with our purchase! Cleaned my engagement ring and both my husband and i’s wedding rings free of charge which was a lovely touch. Highly recommend! Thank you :)

   1 year ago
2. Merriette Tingle ★★★★★

   Myself and my husband visited Vogue Diamond last May as we were looking for an eternity ring to celebrate our 20th Anniversary. We had been into a few shops but didn’t get the right feel but as soon as we met Angela and Omar we knew we were in the right place. They were so welcoming and kind we didn’t feel rushed or pressured to buy just guided by experts. They cleaned and resized my existing rings so they fit perfectly with my new eternity ring. When I went to pick them up the next day and saw them looking so beautiful in a ring box I was so emotional. My eternity ring is stunning, just what I wanted and I look at it every day and remember what a lovely time we had choosing it. It’s not just about the ring but how the staff made us feel that really stayed with us, nothing was too much for them. Thank you Omar and Angela we will be back to visit soon. Love Merriette and Andrew xxx

   almost 3 years ago
3. Paul Harrison ★★★★★

   As a present for 40 years of wonderful marriage I promised to buy my wife a diamond necklace. We are not diamond experts! It was a big purchase for us as pensioners. The staff at Vogue were very helpful, knowledgeable and trustworthy. They helped my wife choose a beautiful necklace that she'll always treasure. They agreed to what we believe in a very good price. Thankyou Karen and David!

   almost 3 years ago

1. Samantha Mason ★★★★★

   Outstanding Customer Service! My husband's wedding band was purchased in 2018 here on a trip to the lanes in Brighton. After nearly 3 years it was in need of a clean and some attention. Within a day of sending an email a response and offer of a complimentary service was received. Within 4 days the ring had been sent from Oxfordshire and was back on my husband's finger in perfect original condition! Highly recommend this high end jeweller. Both Tena and Omar were amazing- going over and beyond our expectations of customer service. Highly recommend. Thank you and look forward to purchasing future items.

   almost 4 years ago
2. Lilly Horrax ★★★★★

   Our engagement was over 2 years ago, but I think that a ring this beautiful deserves another review. My (now) husband went in to Vogue and they helped him to design the ring of my dreams. He has since recommended Vogue to many of his friends and we will continue to do so. We also both got our wedding rings from there and we have nothing but wonderful things to say. We still go in to get our rings cleaned every now and then and we are always welcomed back like old friends. Truly the most incredible quality jewellery and top customer service. Thank you, Vogue.

   almost 4 years ago
3. Margarida Araujo ★★☆☆☆

   My partner was recommended to this shop by some friends to go for my engagement ring. He said that he had a wonderful experience choosing the ring and that felt that the assistance given was incredible when making the final decision for the surprise. So far so good... we get engaged and lovely ring, just beautiful and I was very thankful for it. 3 months after buying the ring, the main stone fell while I was out with a friend. My friend and myself start looking all over for the stone (at this moment I just wanted to cry thinking I could have lost it). About to give up on the search, I finally found it and what a relief. My partner took it back to the shop and showed what had happened along with the disappointment of such thing happening not long after the ring was bought (I would assume an engagement ring is to last more than 3 months in its original state). Along with an apology , he received a multitude of excuses trying to blame us for what happened: “it could have been caught on a woolen jumper” (absolutely hilarious) or “it could have been knocked loose” I work all day in the computer so not sure how much I could have done anything to the ring to make the stone fall out. After being blamed for what happened they offered to fix it and pick it up the next day. When I went to pick it up, i remarked how disappointed I was about the whole experience and once again excuses and just a “Oh the ring is gorgeous and now it will be ok”. I’m not sure if I’ll be back and not even sure we should have gone there in the first place knowing this could possibly happen. I would like to end just with a thank you for fixing it so quickly but sometimes assuming the issue and retaining the guest is more important than blaming them, specially when you are given multiple chances to “redeem” yourself

   almost 5 years ago

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